Getting unwanted calls about your Cars.com Ad?

Are you a Cars.com customer who’s been getting calls about other services? We’ve been hearing increased complaints from customers who are getting unwanted calls from our competitors or other companies offering services.

A few things to know:

1. Cars.com does not share or sell any of your information. These companies get your information just like any shopper does – by searching on our site
2. Legally, this is nearly impossible to stop. This practice has its long term roots in classified advertising, where some one advertising source would call the numbers listed in another advertising source to solicit these customers for ads.
3. You can always say NO and asked to be taken off their list
4. It’s still a legal gray area (unfortunately) whether these companies are required to check to see if your number is on the national Do Not Call Registry. If you are on the list you certainly can file a complaint here https://www.donotcall.gov/Complain/ComplainCheck.aspx. To get on the Do Not Call Registry, click here: https://www.donotcall.gov/register/Reg.aspx.

If you are considering doing business with one of these companies

1. Check out ripoffreport.com. Several of the companies that call our customers are featured prominently on this site.
2. Be weary of any company that promises to have a buyer for your car – if it were that easy you already would have sold your car!
3. Know the true market value of what you’re purchasing. If the company is promising to advertise your car in several spots, be sure what they are charging is close to the actual cost of the ads.