Recall Alert: 2004-2007 Cadillac CTS-V, 2006-07 STS-V

2007CadillacCTS-VRecall

Vehicles Affected: More than 10,000 model-year 2004-07 Cadillac CTS-V and 2006-07 STS-V luxury sedans

The Problem: The fuel pump module electrical terminal may overheat, causing melting of the flange material, according to The Detroit News. GM knows of no crashes, injuries or fatalities related to the issue, the newspaper reported.

The Fix: GM will notify owners, and dealers will make the necessary repairs for free. The automaker has not yet announced a notification schedule.

What Owners Should Do: Owners can call Cadillac at 800-333-4223 for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | October 6, 2014 | Comments (0)

Recall Alert: 2002-2004 Saturn Vue

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Vehicles Affected: 202,115 Saturn Vue SUVs from the 2002 to 2004 model years in the U.S., with around 13,000 more outside the country.

The Problem: Two potential issues exist. The first is that if you stop the vehicle and put the automatic transmission in Park, you could have a hard time getting the key out. "The ignition cylinder can bind, and the key can get stuck in there," GM spokesman Alan Adler told us. The second possibility is an opposite problem: The key may be removable when the car is stopped but not in Park. Although this is an ignition-related issue, Adler said that there is no danger of what GM has termed "unintended key rotation" — i.e., the key getting bumped out of the Run position while the car is moving, which is responsible for more than 10 million GM recalls this year. "It's not an ignition switch" problem, Adler maintained. "That is not the issue here." That said, GM said in a press release that it's aware of two crashes and one injury "potentially related" to the Vue's issue.

The Fix: GM dealers will inspect the key for either problem. If it exists, dealers will replace the ignition cylinder and keys for free.

What Owners Should Do: Owners can call Saturn customer assistance at 800-553-6000. Adler says he doesn't have a timeline yet on how long it will take for replacement parts to show up, but GM recommends that owners ensure their vehicles are in Park before exiting; stick-shift SUVs (yes, Saturn did sell a few) should be put into Reverse and the parking brake should be set.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

By Kelsey Mays | August 8, 2014 | Comments (3)

Recall Alert: 2009-2014 GM Full-Size Crossovers

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Vehicles Affected: Approximately 1,339,355 model-year 2009-14 versions of the Buick Enclave, Chevrolet Traverse and GMC Acadia full-size crossovers; model-year 2009-2010 versions of the Saturn Outlook are also affected.

The Problem: The steel cable that connects the safety belt to the front seats could become fatigued over time and possibly separate. If this happens in a crash, the occupants won't be properly restrained, increasing the risk of injury. GM said there have been no fatalities associated with this recall.

The Fix: Dealers will inspect and replace the affected parts for free.

What Owners Should Do: GM has not yet released an owner notification schedule but has told dealers they cannot sell new or used versions of these crossovers until the repairs have been made. Owners can call Buick at 800-521-7300, Chevrolet at 800-222-1020, GMC at 800-462-8782 or Saturn at 800-553-6000 for more information.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Jennifer Geiger | May 20, 2014 | Comments (2)

Recall Alert: 2.4 Million 2004-2012 Chevrolet, Pontiac and Saturn Vehicles

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Vehicles Affected: Approximately 2,440,524 model-year 2004-12 Chevrolet Malibu sedans, model-year 2004-07 Chevrolet Malibu Maxx wagons, model-year 2005-10 Pontiac G6 vehicles and 2007-10 Saturn Aura sedans

The Problem: In the affected vehicles, corrosion could develop in the brake lamp wiring harness, causing the brake lights to fail. In addition, cruise control, traction control, electronic stability control and brake assist could also become disabled.

GM has reported "several hundred" complaints related to the recall, as well as 13 crashes and two injuries; no fatalities have been reported.

The Fix: Dealers will inspect and replace the affected parts for free.

What Owners Should Do: GM has not yet provided an owner notification schedule. Concerned owners can contact Chevrolet at 800-222-1020, Pontiac at 800-762-2737 and Saturn at 800-553-6000 for more information.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Jennifer Geiger | May 15, 2014 | Comments (1)

Recall Alert: 2007-2008 Saturn Aura

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Vehicles Affected: About 56,214 model-year 2007-2008 Saturn Aura sedans manufactured between April 24, 2006, and Oct. 31, 2007, and equipped with a four-speed automatic transmission

The Problem: The transmission shift cable may fracture while the vehicle is being driven, and upon attempting to stop and park the vehicle, the driver will not be able to shift the lever to the Park position or remove the ignition key. If the vehicle is not in Park, it could roll away, increasing the risk of injury.

The Fix: GM will notify owners, and dealers will replace the shift cable assembly and mounting bracket for free. The automaker has not provided an owner notification schedule.

What Owners Should Do: Owners can call GM at 800-553-6000, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or visit www.safercar.gov for more info.

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By Matt Schmitz | May 6, 2014 | Comments (2)

GM CEO Testifies Before Congressional Panel on Ignition Switch Recalls

GMCEOMaryBarra

GM CEO Mary Barra testified this afternoon before a U.S. House of Representatives subcommittee investigating the automaker's recall of more than 2.5 million vehicles worldwide for faulty ignition switches that have been blamed in at least 31 crashes and 13 deaths. House committee members took turns grilling Barra with questions focusing heavily on when it came to the automaker's attention that faulty switches had been used in the 2003-10 Saturn Ion and 2007-10 Sky, the 2006-10 Pontiac Solstice and 2005-10 G5, and the 2006-11 Chevrolet HHR and 2005-07 Cobalt, and why after repeated complaints and defect discoveries in subsequent years the faulty ignition switches continued to be used. Panel members also attempted to get to the bottom of how numerous communication breakdowns between GM and the National Highway Traffic Safety Administration had occurred.

More GM Ignition Recall News on Cars.com

After reiterating in her opening statement her earlier apology to the victims of the ignition switch problem and their families, Barra repeatedly responded to subcommittee members' questions by saying she would have answers only after GM completed its ongoing internal investigation. One new piece of information Barra did report to House members was that GM has hired lawyer Kenneth Feinberg, who has overseen the victim-compensation process after the Sept. 11 terrorist attacks, the BP oil spill and the Boston Marathon bombing.

By Matt Schmitz | April 1, 2014 | Comments (0)

Recall Alert: 1.3 Million Older Model GM Vehicles

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Vehicles Affected: Approximately 1.3 million older-model GM vehicles. The affected cars include model-year 2004-06 and 2008-09 Chevrolet Malibu sedans, 2004-06 Malibu Maxx wagons, non-turbo versions of the 2009-10 Chevrolet HHR hatchback, model-year 2010 versions of the Cobalt coupe and sedan, model-year 2008-09 versions of the Saturn Aura sedan, model-year 2004-07 versions of the Saturn Ion coupe and sedan, and model-year 2005-09 versions of the Pontiac G6. GM is also reporting that certain vehicles that had related service parts installed before May 31, 2010, under a previous safety recall may also be affected.

The Problem: GM is recalling the vehicles due to a sudden loss of electric power steering assist, which increases the risk of a crash. If this happens, drivers will be alerted by a message on the driver information center and a corresponding chime. "Steering control can be maintained because the vehicle will revert to manual steering, but greater driver effort would be required at low vehicle speeds," GM said in a statement.

The automaker also said that it's unaware of any fatalities related to this recall, but some crashes have been reported.

The Fix: Dealers will inspect and replace the affected parts for free. Customers who previously paid for repairs of these parts are eligible for reimbursement, GM said. Owners of non-turbocharged model-year 2006-09 Chevrolet HHRs and model-year 2003 Saturn Ions that are not part of this recall will be given lifetime warranties for replacement of the electronic power steering motor.  

"With these safety recalls and lifetime warranties, we are going after every car that might have this problem, and we are going to make it right. We have recalled some of these vehicles before for the same issue and offered extended warranties on others, but we did not do enough," Jeff Boyer, vice president, GM global vehicle safety, said in a statement.

What Owners Should Do: GM will notify owners, but has not yet released an owner notification timeline. Owners can call Chevrolet at 800-222-1020, Pontiac at 800-762-2737 and Saturn at 800-553-6000 for more information.

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By Jennifer Geiger | March 31, 2014 | Comments (2)

Recall Alert: 824,000 GM Vehicles

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Affected Vehicles: About 824,000 model-year 2008-2010 Chevrolet Cobalt subcompact cars and 2008-2011 HHR wagons; 2008-2010 Pontiac Solstice sports cars and G5 subcompacts; and 2008-2010 Saturn Sky sports cars.

The Problem: In this voluntary expansion of the ignition-switch recall already involving 1.6 million vehicles, faulty switches may have been used to repair the latest crop of affected vehicles. According to the automaker, if torque performance is not to GM specification, the ignition switch may unintentionally move from the Run position to the Accessory or Off positions, leading to a loss of power and, as a result, systems such as power steering, antilock brakes and airbags. The risk may be increased if the driver's key ring is carrying added weight, or if the vehicle goes off-road or experiences some jarring event. About 95,000 faulty switches were sold to dealers in the aftermarket and about 90,000 were used in repairs, GM stated, noting that no deaths or injuries have been associated with this new group of recalled vehicles.

"Although the cars were all built with an ignition switch that has had no problems, they might have been repaired with faulty switches left in the parts bins at dealerships and auto shops," GM spokesman Jim Cain told the Los Angeles Times.

The Fix: Owners who may have had a suspect part installed will be notified by GM the week of April 21 via a letter, and dealers will replace the ignition switch for free as parts become available; dealers, distributors and other parts customers will be notified March 31. Customers who paid to have their ignition switches replaced will be eligible for reimbursement. To help prevent an inadvertent shift in the switch, GM has asked owners to use only a key without a keychain while driving the vehicles.

What Owners Should Do: Owners can call Chevrolet at 800-222-1020, Pontiac at 800-762-2737 and Saturn at 800-553-6000, or go to www.gmignitionupdate.com, for more info.

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By Matt Schmitz | March 28, 2014 | Comments (4)

GM Names Safety Chief Amid Ignition-Switch Recall Debacle

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GM has named a new safety chief to oversee safety development of all vehicle systems, including confirmation and validation of safety performance and post-sale safety activities — particularly recalls. CEO Mary Barra on Tuesday announced that GM veteran Jeff Boyer would take the role, effective immediately. The announcement comes after an intense week for the Detroit automaker as it scrambles to manage a massive recall — and the related scrutiny both public and internal — of vehicles in which faulty ignition switches have been implicated, directly or indirectly, in hundreds of deaths.

More GM Ignition Recall News

Boyer, 58, has spent nearly 40 years in a wide range of engineering and safety positions at GM. He will have global responsibility with full support from the automaker, according to a GM statement.

"This new role elevates and integrates our safety process under a single leader so we can set a new standard for customer safety with more rigorous accountability," Barra said in a statement. "If there are any obstacles in his way, Jeff has the authority to clear them. If he needs any additional resources, he will get them."

By Matt Schmitz | March 19, 2014 | Comments (4)

GM Announces Three New Safety Recalls

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The Detroit News reports GM will recall 1.7 million cars for new safety issues. The lion's share comes from 1.3 million three-row crossovers, including some but not all Buick Enclave, Chevrolet Traverse, GMC Acadia and now-defunct Saturn Outlook SUVs from 2008 to 2013. Side airbags, front-center airbags (later models) and seat belt pretensioners may not deploy in those vehicles if drivers have ignored the illuminated service airbag warning light over time. GM will also recall 354,000 2009-14 Chevrolet Express and GMC Savana full-size vans for instrument panels that don't meet safety standards to protect unbelted passengers, as well as 66,200 2013-14 Cadillac XTS sedans for brake-booster corrosion that could cause a fire.

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Of those cars, 1.48 million of the affected SUVs and vans are in the U.S.; it's unclear what portion of the XTS recalls are from here. GM CEO Mary Barra said the recall comes amid "an intense review of our internal processes" on safety. GM faces allegations that it knew about faulty ignition switches across six former nameplates that led to a dozen fatalities because of failed airbag deployments and the recall of 1.62 million cars worldwide. GM says no crashes or injuries are linked to today's recalls.

Our friends at the Detroit News have the full story. Click here to read more. We'll post more specifics as we get them.

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By Kelsey Mays | March 17, 2014 | Comments (0)

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