Recall Alert: 2009-2014 GM Full-Size Crossovers


Vehicles Affected: Approximately 1,339,355 model-year 2009-14 versions of the Buick Enclave, Chevrolet Traverse and GMC Acadia full-size crossovers; model-year 2009-2010 versions of the Saturn Outlook are also affected.

The Problem: The steel cable that connects the safety belt to the front seats could become fatigued over time and possibly separate. If this happens in a crash, the occupants won't be properly restrained, increasing the risk of injury. GM said there have been no fatalities associated with this recall.

The Fix: Dealers will inspect and replace the affected parts for free.

What Owners Should Do: GM has not yet released an owner notification schedule but has told dealers they cannot sell new or used versions of these crossovers until the repairs have been made. Owners can call Buick at 800-521-7300, Chevrolet at 800-222-1020, GMC at 800-462-8782 or Saturn at 800-553-6000 for more information.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer.

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By Jennifer Geiger | May 20, 2014 | Comments (2)

Recall Alert: 1.18 Million GM SUVs


Vehicles Affected: Approximately 1.18 million versions of the 2008-2013 Buick Enclave and GMC Acadia SUVs as well as model-year 2009-2013 versions of the Chevrolet Traverse SUV and 2008-2010 models of the Saturn Outlook SUV.

The Problem: A problem with the wiring harness of the SUVs' seat-mounted side airbags could cause the service airbag warning light to illuminate. GM cautions that ignoring this light could eventually result in the non-deployment of the airbags and seatbelt pretensioners in a crash.

The Fix: Dealers will remove the driver and passenger side air bag wiring harness connectors and inspect and replace the affected parts for free.

What Owners Should Do: Owners can call GM at 800-521-7300 for more information.

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By Jennifer Geiger | March 17, 2014 | Comments (1)

GM Announces Three New Safety Recalls


The Detroit News reports GM will recall 1.7 million cars for new safety issues. The lion's share comes from 1.3 million three-row crossovers, including some but not all Buick Enclave, Chevrolet Traverse, GMC Acadia and now-defunct Saturn Outlook SUVs from 2008 to 2013. Side airbags, front-center airbags (later models) and seat belt pretensioners may not deploy in those vehicles if drivers have ignored the illuminated service airbag warning light over time. GM will also recall 354,000 2009-14 Chevrolet Express and GMC Savana full-size vans for instrument panels that don't meet safety standards to protect unbelted passengers, as well as 66,200 2013-14 Cadillac XTS sedans for brake-booster corrosion that could cause a fire.

More on GM

Of those cars, 1.48 million of the affected SUVs and vans are in the U.S.; it's unclear what portion of the XTS recalls are from here. GM CEO Mary Barra said the recall comes amid "an intense review of our internal processes" on safety. GM faces allegations that it knew about faulty ignition switches across six former nameplates that led to a dozen fatalities because of failed airbag deployments and the recall of 1.62 million cars worldwide. GM says no crashes or injuries are linked to today's recalls.

Our friends at the Detroit News have the full story. Click here to read more. We'll post more specifics as we get them.

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By Kelsey Mays | March 17, 2014 | Comments (0)

Recall Alert: 207,000 GM Crossovers


GM announced today it is recalling 207,210 of its crossovers —  including the 2009 and 2010 model year Buick Enclave, Chevy Traverse, GMC Acadia and Saturn Outlook — due to a faulty piece of trim on the second row of seats.
This trim can make it harder to return the second row to an upright position after being folded flat. The seat belt buckle can also come in contact with the frame, and if there is enough pressure, the red release button could be partially depressed. As a result, the seat belt may not properly restrain the passenger in a crash, increasing the risk of injury.
The recall will begin on or before Aug. 31, and dealers will modify the trim shields on the second row and replace and belt buckles if they’re damaged. Owners can call Chevrolet at 800-630-2438, Buick at 866-608-8080, GMC at 866-996-9463, Saturn at 800-972-8876 or the National Highway Traffic Safety Administration’s hot line at 888-327-4236.




By David Thomas | August 17, 2010 | Comments (4)

GM to Recall 1.3 Million Vehicles Over Heated Windshield Wiper System


Do you have a heated windshield wiper system on your 2006-2009 GM vehicle? If so, it’s likely part of a wide-ranging recall of 1.36 million vehicles including 18 different models of Buick, Cadillac, Chevrolet, GMC, Hummer and Saturn cars, trucks and SUVs.
The defect is a new one, and it follows a previous recall of the same system in the same vehicles. So if you’ve already had one recall performed, this is another you’ll need to address. Even if you’ve had the previous recall performed, the system may still have significant heat and melting issues that could lead to fire.
GM will be removing these systems completely from the vehicles and reimbursing owners $100. The systems will not be reinstalled, and GM no longer offers this option on new vehicles. The recall will begin on or before Monday. In the meantime, do not use the system.

The full list of vehicles is below, as are the customer service numbers for each division and the National Highway Traffic Safety Administration.

By David Thomas | June 8, 2010 | Comments (7)

GM Stops Saturn Production; What Now?


GM stopped producing new Saturns yesterday after news broke that its deal to sell the brand to Penske Automotive Group fell through. People were shocked in both the executive suites of Detroit and the 350 Saturn dealerships across the country. Add in the thousands of Saturn owners and potential buyers, and there’s a lot of confusion over the future of GM’s formerly “different” car company. Here’s what you need to know if you’re a Saturn owner or potential buyer.

By David Thomas | October 2, 2009 | Comments (31)

Saturn Deal Falls Through, Brand to Die


Today, Penske Automotive Group is withdrawing its plan to purchase Saturn from GM. In turn, GM has issued a statement declaring it will not seek other buyers for Saturn and will wind down the brand and its dealers.
The terms of this process — including how long new Saturns will be produced and sold — will be announced at a later date.

Penske cited problems securing deals to sell other makes and models besides the current crop of GM-sourced vehicles. The company said a deal with a third party to make future Saturns fell through and that led to the deal’s termination.

Saturn now joins Pontiac and Oldsmobile in the GM graveyard. The sale of Hummer is still ongoing.  
By David Thomas | September 30, 2009 | Comments (15)

No New Saturns or Hummers after 2009


During GM’s announcement today that Pontiac would no longer exist after 2010, the company also said it would stop producing new Saturns after the 2009 model year and Hummers by the end of 2009.

Previously, GM had said it would build Saturn through 2011. The 2009 model year is currently being sold; GM generally switches over to the new model year during the summer. This means no new Saturns — and likely no new Hummers — will roll off assembly lines after this summer.

While the end of Pontiac may be seen as a sad day to automotive buffs, the same can’t be said for Saturn and Hummer. The two brands don’t have the cachet or fanbase of the 83-year-old Pontiac. However, this accelerated timeline caught the industry off guard.

If you’re thinking of buying a car or SUV from either brand, spokesmen from both companies say that they will be fully backed by GM’s warranty until either brand is sold. That same warranty is also backed by the U.S. government for any GM vehicle sold through May 31.

Both Saturn and Hummer are in the process of being sold to new owners. There are a number of scenarios for each brand, which we detail below.

By David Thomas | April 27, 2009 | Comments (22)

Saturn: We're Still Here

As General Motors fights for its own survival, its subsidiaries — Saturn and Saab — were the first to feel the effects of the automaker’s empty coffers. Saab has already declared bankruptcy, cut 750 jobs and reduced production. There are reportedly a number of “interested parties” who might save the brand from absolute closure.

As for Saturn, GM fully intends to jettison the brand by 2012, with or without a buyer. With Saturn’s possible death out in the open, sales have fallen precipitously, down more than 50% since the beginning of 2009 compared to the same time frame in 2008.

According to The New York Times, in order to keep its few remaining customers, Saturn will roll out a new ad campaign this spring. One of them is featured above and one below. The campaign reminds viewers that despite all the depressing news surrounding Saturn, the brand is still here with all its cars and most of its dealerships intact.

By Colin Bird | March 19, 2009 | Comments (12)

Recall Alert: 276,729 GM Vehicles From 2009 Model Year

Malibu09 GM has issued a wide-ranging recall for several brands and models from the 2009 model year, all affected by a potential malfunction in the transmission shift cable, according to the National Highway Traffic Safety Administration.

Affected models include the Buick Enclave, Chevrolet Cobalt, Chevrolet HHR, Chevrolet Malibu, Chevrolet Traverse, GMC Acadia, Pontiac G5, Pontiac G6, Saturn Aura and Saturn Outlook.

The problem has to do with a clip to the transmission cable, which may not lock into place. Therefore, the lever on the transmission may seem like it’s in the proper position when in Park, but the car might still roll away.

Dealerships will inspect the cable and replace the clip if necessary, free of charge. Owners can contact Buick at 866-608-8080, Chevrolet at 800-630-2438, GMC at 866-996-9463, Pontiac at 800-620-7668 and Saturn at 800-972-8876. They can also contact the NHTSA Vehicle Safety Hotline at 888-327-4236.

By Stephen Markley | March 17, 2009 | Comments (4)

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