When it came time to first plug my Samsung Galaxy S3 phone into Cars.com's 2014 Chevrolet Impala long-term test car's USB port, the dreaded "Device not supported" message showed up. As a non-iPhone user, it's a message I'm accustomed to seeing in the various new cars we test. For this reason I keep an iPhone in tow to get the full USB experience of voice commands and navigating a music library via in-car controls when my phone doesn't play nice.
Related: More Long-Term Test Car Coverage
That may change in the future with the Open Automotive Alliance, including General Motors, bringing Android tech into cars with Android Auto, but for now I popped a few questions over to Chevrolet's customer service to see if it was my phone or if MyLink needed updating.
Impala's MyLink USB connectivity only supports Apple iOS devices.