Recall Alert: 2013-2014 Ford C-Max, Fusion, Escape and Lincoln MKZ

2014FordC-MaxRecall

Vehicles Affected: Nearly 750,000 model-year 2013-14 Ford C-Max hatchbacks built at the Michigan Assembly Plant between Jan. 19, 2012, to Nov. 21, 2013; Fusion sedans built at the Hermosillo Assembly Plant in Mexico between Feb. 3, 2013, and Aug. 24, 2013; Escape crossovers built at the Louisville Assembly Plant between Oct. 5, 2011, and Nov. 1, 2013; and Lincoln MKZ sedans built at the Hermosillo Assembly Plant between April 25, 2012, and Sept. 30, 2013

The Problem: The restraints control module may experience a short circuit; if this occurs, the airbag warning indicator will illuminate. Depending on the location of the short circuit, the deployable restraint systems (airbags, side curtain airbags, pretensioners) may not function properly in a crash, increasing the risk of an injury. In addition, the short circuit may affect the function of other systems that use data from the restraints control module, including stability control, in which case the corresponding warning indicator would also illuminate. Ford, which announced the voluntary recall today, said it is unaware of any accidents or injuries related to the problem.

The Fix: Ford will notify owners and dealers will replace the restraints control module for free. The automaker has not yet announced a notification schedule.

What Owners Should Do: Owners can call Ford at 800-392-3673 for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | September 26, 2014 | Comments (3)

'Lincoln Lawyer' Star McConaughey Tabbed for Lincoln Ads

MatthewMcConaughey

Don't drive a Lincoln? Matthew McConaughey thinks it'd be a lot cooler if you did.

Earlier this year, the Hollywood A-lister's so-called McConaissance was fully realized when he won the Oscar for his "Dallas Buyers Club" performance. Now, Ford is hoping the born-again serious actor — who'd become a bit of a punchline in recent years, starring in poorly received romantic comedies and, like, "Surfer, Dude" before a string of prestige pieces and box-office hits rescued his rep — can bring some of that same McConaughey mojo to the flagging luxury brand.

Related: Godzilla Bites Off a Mouthful in New Fiat 500L Ad

According to The Detroit News, Lincoln announced today that it is partnering with the star on a two-year deal that will bring McConaughey's famous face and Texas drawl to a series of TV and online ads. The spots are slated to begin next month and focus on the 2015 MKC compact crossover.

By Matt Schmitz | August 21, 2014 | Comments (1)

Recall Alert: 2015 Lincoln MKC

2015LincolnMKCRecall

Vehicles Affected: About 1,300 model-year 2015 Lincoln MKC crossovers

The Problem: According to The Detroit News, some vehicles may have windshields that do not meet federal requirements specifying that no bubbles or other defects are allowed. Certain manufacturing conditions may have allowed air to be trapped between layers of glass.

The Fix: Lincoln manufacturer Ford will notify owners, and dealers will replace faulty windshields for free. The automaker has not yet announced a notification schedule.

What Owners Should Do: Owners can call Ford at 800-392-3673 for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | August 18, 2014 | Comments (0)

Recall Alert: 83,000 Ford and Lincoln Crossovers, Sedans, SUVs

2014FordEdgeRecall

Vehicles Affected: More than 83,000 model-year 2012-14 Ford Edge and Lincoln MKX crossovers manufactured between Sept. 2, 2010, and Nov. 30, 2013; 2013-14 Ford Taurus and Lincoln MKS sedans manufactured between Aug. 25, 2011, and Nov. 30, 2013; and 2013-14 Ford Flex SUVs and Lincoln MKT crossovers manufactured between Sept. 12, 2011, and Nov. 30, 2013

The Problem: The halfshaft retention circlip may not have been properly installed, and as a result the halfshaft may move outward and disengage from the linkshaft while driving and without warning. If this occurs, power will no longer be transmitted to the wheels, increasing the risk of a crash. In addition, if the parking brake is not applied before exiting the vehicle, a rollaway may occur despite the transmission being in Park, increasing the risk of injury to exiting occupants and bystanders.

The Fix: Ford will begin notifying owners Aug. 29, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained; if it is not, dealers will replace the linkshaft and the halfshaft if it shows evidence of spline damage. The automaker will make the repairs for free.

What Owners Should Do: Both Ford and Lincoln owners can call Ford at 800-392-3673, the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | August 14, 2014 | Comments (0)

2015 Lincoln MKC Review

2015LincolnMKC

"The 2015 Lincoln MKC approaches a German-luxury-like balance of driving dynamism and comfort, and enters the segment as a truly competitive player," said Cars.com reviewer Joe Bruzek. Check out Bruzek's review for more.

2015 Lincoln MKC Expert Review

Cars.com photo by Joe Bruzek

By Matt Schmitz | July 23, 2014 | Comments (0)

Recall Alert: 92,000 2012-2014 Ford and Lincoln Vehicles

2014-ford-taurus

Vehicles Affected: Approximately 92,000 model-year 2013-14 Ford Taurus and Lincoln MKS sedans (3.5-liter all-wheel-drive models built between Aug. 25, 2011, and Nov. 30, 2013), model-year 2013-14 Ford Flex and Lincoln MKT crossovers (3.5-liter all-wheel-drive models built between Sept. 12, 2011, and Nov. 29, 2013), model-year 2012-14 Ford Edge crossovers (2.0-liter front-wheel-drive models built between Sept. 2, 2010, and Nov. 29, 2013) and model-year 2014 Ford Edge and Lincoln MKX crossovers (3.5- and 3.7-liter all-wheel-drive models built between Sept. 2, 2010, and Nov. 29, 2013) 

The Problem: Ford is reporting that a faulty halfshaft could become disengaged from the linkshaft, causing the affected vehicles to experience loss of drive function. The automaker also said that this problem could also result in unexpected vehicle movement even if the vehicle is in Park; no related accidents or injuries have been reported.

The Fix: Dealers will inspect to verify the right-hand halfshaft and replace the affected parts for free.

What Owners Should Do: Ford has not yet released an owner notification schedule. Owners can call Ford at 866-436-7332 for more information.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer. 

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By Jennifer Geiger | July 9, 2014 | Comments (0)

Reduced MPG in Six Ford Models Matches Cars.com's Results

CMax_2013_ES

If Cars.com editors' observed mileage is any indication, more drivers should see real-world fuel economy figures that match the new EPA numbers on six Ford models.

Ford Lowers Fuel Economy Ratings on Six Cars, Will Reimburse Owners

Ford announced June 12 that it would reduce EPA mileage on six vehicles – the 2013-2014 C-Max Hybrid and C-Max Energi plug-in hybrid, the 2013-2014 Fusion Hybrid and Fusion Energi plug-in hybrid, the 2013-2014 Lincoln MKZ Hybrid and the 2014 Fiesta – because of an error in EPA mileage tests. The revisions, which downgrade EPA combined mileage as much as 7 mpg on the hybrids, will appear on new-car window stickers this week.

We've tracked mileage in four of those six cars, and our results fall a lot closer to the revised numbers than what they used to be. We haven't spent enough time behind the wheel of the Fusion Energi or MKZ Hybrid to report on mileage yet, but here are the rest:

By Kelsey Mays | June 16, 2014 | Comments (8)

Ford Lowers Fuel Economy Ratings on Six Cars, Will Reimburse Owners

2013FordC-MaxHybrid

Ford announced today that it is revising fuel economy ratings for six models and compensating owners of about 200,000 vehicles after internal testing revealed errors in its evaluation process. Vehicles affected include the 2013-14 C-Max Hybrid, Fusion Hybrid, C-Max Energi and Fusion Energi plug-in hybrids, and the gas-only 2014 Fiesta; the 2013-14 Lincoln MKZ Hybrid is also affected. Ford said it notified the EPA after learning of the discrepancy, and it worked with the agency to retest the vehicles and determine the correct ratings. The automaker said it has reviewed its entire lineup to determine which models required further testing, and that no further adjustments are planned.

Amid Complaints, Ford to Drop C-Max Hybrid to 43 MPG

The testing error was specific to a component of engine-power testing called Total Road Load Horsepower, a measure of resistance. Ford said it has validated the revised TRLHP for affected vehicles through physical testing and put checks and balances in place for future testing. The automaker also said it has notified its dealers and new fuel economy labels will be available in about six days; vehicles will continue to be sold in the interim. Customers can call Ford at 866-436-7332 for more info.

Ford said it will pay owners of the affected vehicles the difference in estimated fuel costs between the old and revised ratings; lease customers will be reimbursed at a lesser rate than owners. The specific differences in fuel economy and the amount to be paid in reimbursement to owners, are as follows:

By Matt Schmitz | June 12, 2014 | Comments (6)

2015 Lincoln MKC First Drive

LincolnMKCLead

Cars.com's team of editors at the 2013 Los Angeles Auto Show were convinced Lincoln's compact luxury SUV, the MKC, had the right attitude to jump into the extremely competitive segment with a full head of steam; we unanimously named it a "Winner" in our auto show postmortem.

2013 L.A. Auto Show: Luxury Car Winners and Losers

Fast-forward a few months and I'm driving preproduction versions of the MKC in the Santa Barbara, Calif., area. Lincoln chose a peculiar selection of pavement for the introductory drive, consisting of high-speed canyon roads with countless tight turns, dips and elevation changes. It's the kind of road motorcycles and sports cars call home, but not small SUVs. Did I mention this is a Lincoln? A brand that doesn't have the most sporting reputation.

My chariot for most of the test was a loaded MKC with the optional and more-powerful turbocharged 285-horsepower, 2.3-liter four-cylinder engine, which comes standard with all-wheel drive. Perhaps the biggest surprise from this first romp in the MKC is that it's not at all out of place being ferociously driven through winding California roads.

By Joe Bruzek | June 6, 2014 | Comments (13)

Recall Alert: 2006-2011 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ

2011FordFusion

Vehicles Affected: About 82,500 driver's-side all-weather floormats in model-year 2006-11 Ford Fusion, Mercury Milan, and Lincoln Zephyr and MKZ sedans

The Problem: If improperly installed, the floormats may come in contact with the accelerator pedal, causing interference and increasing the risk of a crash, according to the Detroit News. The National Highway Traffic Safety Administration is aware of 52 reports of problems related to this issue.

The Fix: Ford will notify owners, and dealers will exchange the driver's-side all-weather floormats for a new set for free; some owners will get as many as four new mats.

What Owners Should Do: Ford has not yet issued an owner notification schedule. Owners can call the automaker at 800-392-3673 for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | May 29, 2014 | Comments (0)

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