GM Issues Stop-Sale Order on Cadillac SRX, CTS


GM has asked dealers to stop selling several used Cadillac models that have a standard key ignition. The stop-sale order, which Bloomberg News reported on July 19, involves the 2004-06 Cadillac SRX SUV; 2003-13 Cadillac CTS sedan, coupe and wagon; and the 2014 CTS coupe and wagon — both from the previous generation, not the redesigned 2014 CTS sedan. All cars affected by the stop-sale order have conventional remote keyless entry; any cars with optional keyless access and push-button start are exempt.

More Details on GM's Latest — and Largest — Ignition-Related Recall

The sales stoppage includes Cadillac models involved in a June 30 expansion of GM's ignition-related recalls, which totaled 7.6 million Cadillac, Chevrolet, Oldsmobile and Pontiac models. The Cadillac CTS and SRX, whose key can inadvertently rotate out of the Run position if the driver's knee bumps it, requires a replacement key. A similar situation prompted GM to recall nearly 465,000 model-year 2010-14 Chevrolet Camaro sports cars on June 13.

By Kelsey Mays | July 21, 2014 | Comments (4)

More Details on GM's Latest -- and Largest -- Ignition-Related Recall


Today's GM recall encompassed 7.55 million cars in the U.S. and another 893,547 cars outside the country. About 97 percent stem from inadvertent rotation of the ignition key across a slew of 1997-2014 models, which sounds similar to the ignition-switch defects that spurred the recall of 2.19 million small cars between February and April.
Recall Alert: 6.8 Million Additional GM Vehicles for Ignition Key Fix

It's not, GM claims. The problem — and GM's solution — is closer to the automaker's more recent ignition-related recalls: 464,712 Chevrolet Camaros in the U.S. on June 13 and 3.16 million larger cars in the U.S. on June 16. Confused? That's because GM's ignition-related recalls, which are now responsible for more than half the automaker's 2014 U.S. recall total, are three separate, albeit related, categories:

GM says this latest recall stems from the second and third problems.

By Kelsey Mays | June 30, 2014 | Comments (3)

Recall Alert: 2013-2014 Cadillac CTS, 2004-2006 Cadillac SRX


Vehicles Affected: Approximately 554,000 model-year 2004-06 Cadillac SRX crossovers and model-year 2013 CTS sedans, coupes and wagons as well as model-year 2014 CTS coupes and wagons; the redesigned 2014 CTS sedan isn't affected.

The Problem: GM is reporting that the driver's knee could bump the key fob, causing the key to move out of the Run position. This could lead to a reduction or loss of power. This is an expansion of a previous recall.

The Fix: GM is changing the key's design; the change will make the ignition key and fob independent of each other. 

What Owners Should Do: The automaker has not yet provided an owner notification schedule; owners can call Cadillac at 800-333-4223 for more information.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer.

More Recalls

Editor's note: This post was updated on July 2 to include CTS body style information.

By Jennifer Geiger | June 30, 2014 | Comments (3)

Recall Alert: 6.8 Million Additional GM Vehicles for Ignition Key Fix


Vehicles Affected: Approximately 6.8 million model-year 1997-2014 vehicles, including 1997-05 Chevrolet Malibu and 2000-05 Impala and Monte Carlo sedans; 1998-2002 Oldsmobile Intrigue and 1999-2004 Alero sedans; 1999-2005 Pontiac Grand Am and 2004-08 Grand Prix cars

The Problem: This is another expansion of one of three ignition recalls; this one related to a faulty key ring hole. Jarring effects from the road or a key ring carrying too much weight could cause the ignition switch to move out of the Run position, turning off the engine and most of the electrical components. In a crash, this could result in the airbags not deploying.

GM said it is aware of seven crashes with eight injuries and three fatalities. "The fatal crashes occurred in older model full-size sedans being recalled for inadvertent ignition key rotation. There is no conclusive evidence that the defect condition caused those crashes," the automaker said in a statement.

The Fix: GM said it will rework the key, adding an insert to it so that large items cannot be attached to the key.

What Owners Should Do: GM has not released an owner notification schedule but has said that until the repairs have been made, customers must remove all items from their key ring. Customers with questions can call Chevrolet at 800-630-2438, Oldsmobile at 800-630-6537 and Pontiac at 800-762-2737.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer.

More Recalls

By Jennifer Geiger | June 30, 2014 | Comments (4)

GM Recalls 7.6 Million More Vehicles


In the largest single day of announcements since its 2014 recall crisis began, GM announced a recall of approximately 7.6 million vehicles in the U.S. today, the majority for inadvertent rotation of the ignition key. The recalled models span the 1997 to 2014 model years; most of the cars that exhibit the unintended key rotation are late-'90s and early-2000s midsize and large sedans from Chevrolet and GM's now-discontinued Oldsmobile and Pontiac brands; also in the ignition group are newer Cadillac CTS and SRX models. In total, about 97 percent of today's recalls are ignition-related.

See the list below. We'll update you as we learn more.

By Kelsey Mays | June 30, 2014 | Comments (0)

GM: No Cap on Compensation for Ignition-Switch Defect Victims


The administrator of GM's compensation fund for victims of its massive ignition-switch-defect debacle vowed that the automaker will pay "whatever it takes" to resolve all related claims, the Detroit News reported today. That includes placing no overall cap on the fund, which could be open to thousands of victims and their families affected by crashes in which airbags failed to deploy in nearly 2.6 million vehicles. Backseat passengers, as well as pedestrians and occupants of other vehicles involved in the crashes, could be eligible for payments, which will be at least $1 million for all deaths and $300,000 for surviving spouses and children, the newspaper reported. The offer extends to all crashes involving unrepaired recalled vehicles through Dec. 31 of this year, which means some incidents covered by the fund may not even have occurred yet.

Get the full story from the Detroit News, here.

Manufacturer image

By Matt Schmitz | June 30, 2014 | Comments (1)

More Details on GM's Latest Ignition-Related Recall


On June 16, GM issued its second major ignition-switch recall, which affects 3.16 million larger cars in the U.S. — the 2005-2009 Buick LaCrosse, 2006-2011 Lucerne and 2005 Regal; the 2000-2005 Cadillac DeVille and 2004-2011 DTS; and the 2006-2008 Chevrolet Monte Carlo, 2006-2013 Chevrolet Impala and 2014 Impala Limited (a carryover of the old Impala, not the redesigned sedan). An additional 200,000 of the same cars will be recalled outside the U.S. too.

GM Recalls Another 3 Million Vehicles

The recall sounds a lot like this year's earlier GM recall of 2.2 million small cars in the U.S. for faulty ignition switches, which centered mostly on the Chevrolet Cobalt, Saturn Ion and Pontiac G5 compacts. In both situations, a pothole or other disruption could bump the key out of the "run" position while the vehicle is moving, which could deactivate airbags and various electrical systems.

This recall is unique, however. For starters, it doesn't include a replacement of the ignition cylinder and switch, as the Cobalt and its peers require — just a new key. We chatted with GM recall spokesman Alan Adler to clarify some details. For answers to the original ignition-switch recall, read our earlier Q&A here.

By Kelsey Mays | June 20, 2014 | Comments (3)

GM Recalls Another 3 Million Vehicles


The ignition switch recall that has killed 13 people, injured scores more and has kept GM in the hot seat with the government and consumers for months has just been expanded yet again. The automaker is recalling an additional 3.16 million midsize and large cars in the U.S. because the ignition switch could move out of the "run" position if the key is carrying extra weight while the car experiences jarring, like from rough pavement.

More GM Recall News

So far, GM has recalled 2.2 million vehicles in the U.S. related to the ignition switch issue first found on the brand's compact cars. Today's recall brings the count to about 5.4 million vehicles and covers the following cars:

By Jennifer Geiger | June 16, 2014 | Comments (4)

GM Recalls: 14.4 Million Vehicles and Counting


Bad news continues to trickle out of GM like a leaky faucet. Year-to-date, the automaker has issued recalls affecting more than 14.4 million vehicles in the U.S. Under pressure from the Department of Transportation, GM has overhauled how it handles safety issues and is looking at old and new safety problems under fresh leadership. This means more recalls, which is something that CEO Mary Barra says is a testament to GM's recommitment to safety. 

More GM Recall News

In referencing the deadly ignition switch recall, Barra said in a statement: "You should know that I have and will be guided by two clear principles: to do [the] right thing for those that were harmed and to make sure we accept responsibility for our mistakes and commit to doing everything within our power to prevent this problem from ever happening again."

Barra goes on to say that in the near term we can expect to see a few more recalls. Friday's latest round covers an unrelated ignition problem in the Chevrolet Camaro as well as wiring issues in the Buick LaCrosse, a seat belt malfunction in the Saab 9-3 convertible and a transmission problem in the Chevrolet Sonic. The four new recalls bring the 2014 total to 38 recalls issued as of June 13. 

Is your car affected? Check out the full list of vehicles below:

By Jennifer Geiger | June 16, 2014 | Comments (2)

GM Releases Ignition Switch Report


GM's CEO Mary Barra in a employees' town-hall meeting today announced that 15 employees have been fired and five others disciplined over the handling of the faulty ignition switches. An internal audit, which Barra called "extremely thorough, brutally tough, and deeply troubling," found incompetence and neglect at the automaker, but no coverup.

GM Ignition-Switch Recall: What Owners Need to Know

"We simply didn’t do our job," Barra said. "We failed these customers, and we must face up to it, and we must learn from it."

GM has issued 2.6 million recalls worldwide — 2.2 million in the U.S. — on a slew of 2003-2011 small cars over the faulty ignitions, which the automaker's engineers may have known about as early as 2001. GM acknowledges so far that the faulty ignition has been linked to 13 deaths where airbags did not deploy because the ignition switch slipped to an Accessory or Off position.

By Kelsey Mays | June 5, 2014 | Comments (2)

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