Amid Complaints, Ford to Drop C-Max Hybrid to 43 MPG

Ford_Cmax

Ford will lower EPA mileage on the C-Max hybrid to 43 mpg in combined city/highway ratings — a drop of 4 mpg compared with today's 47-mpg rating. The automaker will announce full details at a press conference later this afternoon, and we'll update you as more information becomes available. Citing two unnamed sources, the Detroit News reported the matter minutes ago. EPA rules allowed Ford to issue the same rating for the C-Max as it did the Fusion Hybrid because the two cars had family similarities, the newspaper reports, but the decades-old procedure doesn't suit hybrids as well.

Loopholes and Fuzzy Math: The Tangled Science of MPG Ratings

The move comes amid a string of criticism. Consumer Reports said in December 2012 that its fuel-economy tests rendered mileage in the high 30s for both the Fusion Hybrid and C-Max. The same month, a California law firm filed a class-action lawsuit that claimed real-world hybrid mileage for the C-Max fell well below EPA numbers. However, one Cars.com editor achieved the stated EPA mileage on the C-Max in his commute, and we logged mileage in the low-40s over more than 100 miles of testing.

By Kelsey Mays | August 15, 2013 | Comments (1)

Recall Alert: 2013 Ford C-Max Hybrid

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Ford is recalling 33,021 model-year 2013 versions of the C-Max Hybrid crossover due to a structural issue that poses a safety risk, according to the National Highway Traffic Safety Administration.

The affected vehicles were manufactured from Jan. 19, 2012, through June 25, 2013, (check your vehicle's build date on a sticker on the driver-side doorjamb) and are not equipped with a panoramic sunroof. During testing, it "exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, 'Occupant Protection in Interior Impact,'" NHTSA said in a statement. This increases the risk of an injury during a crash. "Ford is not aware of any accidents or injuries related to this non-compliance," the automaker said in a statement.

Ford will notify owners beginning Aug. 19, and dealers will install energy absorbers between the headliner and the roof for free. Owners can call Ford at 866-436-7332 or NHTSA's vehicle safety hotline at 888-327-4236 for more info. 

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Research the 2013 Ford C-Max Hybrid
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By Jennifer Geiger | July 29, 2013 | Comments (4)

Ford Hopes Focus EV Price Cut Sparks Sales

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If you've noticed automakers like Nissan, Honda and GM reducing the prices of their electric vehicles in recent months, then Ford's plan to slash the 2014 Focus EV's price won't come as a shock. Despite Ford's insistence that it would not follow suit, the Detroit automaker is now wooing mainstream buyers with a $4,000 discount on the EV for 2014, according to the Detroit News.

The new base price for the Focus EV is $35,995, including a $795 destination charge. That's down more than 10% from the previous base price, though still more than $6,000 costlier than the Nissan Leaf, the newspaper noted. A $7,500 federal tax credit knocks the price down to $28,495, including destination; in California, an additional state tax credit takes the price down another $2,500.

By Matt Schmitz | July 11, 2013 | Comments (0)

Cars.com's Issues With MyFord Touch

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The news today that Ford is rethinking its capacitive touch-heavy MyFord Touch multimedia system isn't a shock to our team of editors. Since we first tested it in a 2011 Ford Edge there has been a nearly unanimous cascade of criticism from our team.

Ford to Add More Physical Buttons to MyFord Touch

"While there's plenty to like about the 2011 Ford Edge, its electronics remind me of my not-so-smart phone: bedazzling in theory, befuddling in practice," editor Kelsey Mays said in that first review. "A number of editors got behind the wheel, and the verdict among them was unanimous: MyFord Touch needs a lot of work, and it's worth sticking to an SE or lightly equipped SEL trim to avoid it."

That was in January 2011, a year after Ford introduced MyFord Touch to raves prior to the North American International Auto Show in Detroit.

Our disdain has carried on to the most recently upgraded system found in the redesigned Ford Fusion. "The Sony system is busier with many more capacitive buttons — none of which feature an audible click or send a pulse of feedback through the panel to confirm you've actually achieved the desired result of your finger pressing," said Managing Editor David Thomas in his review.

By David Thomas | June 17, 2013 | Comments (1)

Recall Alert: 2013 Ford C-Max, Focus and Escape

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Ford is recalling 5,675 model-year 2013 versions of the C-Max, Focus and Escape due to faulty child safety door locks, according to the National Highway Traffic Safety Administration. It's the first recall for Ford's new C-Max hatchback.

The affected vehicles were manufactured from Nov. 16-21, 2012 (check your vehicle's build date on a sticker on the driver-side doorjamb). In these vehicles, the child lock mechanism on the door may not engage, increasing the risk of accident and injury if a child is able to get the door open. Ford reports that there have been no injuries associated with the defect.

The automaker will notify owners later this month, and dealers will inspect and replace the affected parts for free. Owners can call Ford at 866-436-7332 or NHTSA's vehicle safety hotline at 888-327-4236 for more info. 

Related
More Ford News on Cars.com 
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Check Out Other Recalls

By Jennifer Geiger | March 12, 2013 | Comments (0)

Ford to Quadruple Plug-in Dealers

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Ford announced today it will sell plug-in vehicles across all 50 states by spring, with more than 900 dealers certified to sell the cars — about a third of all Ford showrooms. That's up from 200 dealers in November 2012, which were largely in California and New York.

Ford's plug-in stable includes the C-Max Energi plug-in hybrid and an all-electric version of the Focus. A plug-in Fusion Energi hybrid will arrive soon: "We have said that we would start sales of Fusion Energi early in 2013, but have not specified a particular month," Ford sales analyst Erich Merkle told Cars.com.

Dealer certification involves installing at least two charging stations and training dealer staff on EVs, with demo versions of the C-Max Energi and Focus Electric available at all times.

By Kelsey Mays | February 6, 2013 | Comments (0)

Most-Read Car Reviews of the Week

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Perhaps using its imposing makeover for 2013 to scare off competitors, the Toyota RAV4 continued its reign of terror atop our list of most-read reviews of the week. The compact crossover's nearest opponent, the 2013 Ford Fusion, generated a little more than a third of RAV4's reader interest. Maybe newcomers to the list, including the 2013 Volkswagen Jetta Hybrid (No. 6) and the 2013 Ford C-Max Hybrid (No. 10), will gain enough confidence in coming weeks to face down the RAV4.

Until then, check out what was popular this week:

1. 2013 Toyota RAV4
2. 2013 Ford Fusion
3. 2013 Hyundai Santa Fe Sport
4. 2013 Ford Explorer
5. 2013 Ford Escape
6. 2013 Volkswagen Jetta Hybrid
7. 2013 Toyota Avalon
8. 2013 Nissan Altima
9. 2013 Nissan Pathfinder
10. 2013 Ford C-Max Hybrid
By Matt Schmitz | February 3, 2013 | Comments (1)

Cars.com Reviews the 2013 Ford C-Max Hybrid

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The Ford Escape Hybrid may be gone, but Cars.com reviewer Kelsey Mays says the 2013 Ford C-Max Hybrid is a credible replacement, offering seamless gas-electric power and decent fuel economy. The tall hatchback is the first vehicle to directly compete with Toyota's Prius v; the C-Max offers less cargo room but better fuel economy than the Prius v.

2013 Ford C-Max Hybrid Review

By Jennifer Geiger | January 28, 2013 | Comments (14)

2013 Ford C-Max Hybrid Video

In the 2013 C-Max Hybrid, Ford has given us a worthy, if middle-of-the-road, opponent for the Toyota Prius. Though substantially shorter than the Prius, this wider, taller hybrid hatchback still manages a hefty appearance with fuel-efficiency ratings and cargo space ranking between those of leading competitors, says Cars.com reviewer Kelsey Mays. The C-Max Hybrid succeeds in driving dynamics, but struggles with some interior issues. Does it have what it takes to pose a serious threat to the Prius? Watch the video and decide for yourself.

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2013 Ford C-Max Hybrid EPA-Rated at 47 MPG
Hybrid Mileage Lawsuit Hits Ford
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By Matt Schmitz | January 22, 2013 | Comments (2)

2013 Ford Fusion, Lincoln MKZ, Mercedes-Benz C-Class Join NHTSA's Five-Star Club

2013FordFusion

Several new vehicles joined the National Highway Traffic Safety Administration's five-star club today, earning the top score of five stars overall in crash tests performed by NHTSA. New inductees are the 2013 Ford Fusion, 2013 Lincoln MKZ and the 2013 Mercedes-Benz C-Class. Meanwhile, the all-new 2013 Ford C-Max Hybrid and redesigned 2013 Nissan Sentra didn't fare as well, with both having to settle for four stars overall.

The Fusion's and MKZ's front-, all-wheel-drive and hybrid models all received five stars in the frontal crash test and four-star ratings in side and rollover crash tests. The Mercedes-Benz C-Class' rear- and all-wheel-drive models scored five stars in the side crash test and four stars in frontal and rollover crash tests.

Both the C-Max Hybrid and Sentra fell short, receiving five-star scores in only the side crash test and four stars in the other two tests.

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2013 Ford Fusion and Fusion Hybrid: Car Seat Check
Mercedes, Lexus and Audi Fail Latest IIHS Crash Tests
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By Matt Schmitz | January 18, 2013 | Comments (0)

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