Recall Alert: 2013-2014 GM Sedans, SUVs, Pickup Trucks, Vans

2014CadillacCTSRecall
Vehicles Affected:
Nearly 100,000 model-year 2013-14 GM vehicles, including Cadillac CTS sedans, Escalade and Escalade ESV SUVs; Chevrolet Suburban and Tahoe SUVs, Express vans, Impala sedans, Silverado heavy-duty pickup trucks and Traverse crossovers; and GMC Yukon and Yukon XL SUVs, Acadia crossovers, Savana vans and Sierra HD pickups

The Problem: The chassis electronic module may be internally contaminated, resulting in an electrical short, which could cause the vehicle to stall, increasing the risk of a crash.

The Fix: GM will notify owners, and dealers will replace the chassis electronic module for free. The automaker has not yet announced a notification schedule.

What Owners Should Do: Owners can call Buick at 800-521-7300, Cadillac at 800-458-8006, Chevrolet at 800-222-1020, GMC at 800-462-8782 and the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov for more info.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | October 16, 2014 | Comments (0)

Recall Alert: 2011-2014 Chevrolet Express, GMC Savana

2014ChevroletExpressRecall

Vehicles Affected: More than 3,000 GM full-size cargo vans from the 2011-14 model years that run on compressed natural gas, including Chevrolet Express vans manufactured between Sept. 10, 2010, and April 28, 2014, and GMC Savana CNG vans manufactured between May 23, 2011, and April 21, 2014

The Problem: The vans may leak natural gas from the CNG high-pressure regulator, which in the presence of an ignition source increases the risk of a fire or an explosion.

The Fix: GM will notify owners, and dealers will replace the high-pressure regulator for free. The automaker has not yet announced a notification schedule.

What Owners Should Do: Owners can call Chevrolet at 800-222-1020 or GMC at 800-462-8782 for more info. They can also call the National Highway Traffic Safety Administration's vehicle-safety hotline at 888-327-4236 or go to www.safercar.gov.

Need to Find a Dealer for Service? Go to Cars.com Service & Repair to find your local dealer.

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By Matt Schmitz | September 18, 2014 | Comments (0)

Recall Alert: 2009-2014 Chevrolet Express, GMC Savana Vans

2010ChevroletExpress2500

Vehicles Affected: About 303,000 model-year 2009-2014 Chevrolet Express and GMC Savana full-size vans with a gross vehicle weight of less than 10,000 pounds

The Problem: The vehicles do not comply with a head-impact requirement for unrestrained occupants; the resolution will require an overhaul of the passenger instrument panel material. GM announced the recall among a trio of separate actions stemming from a comprehensive internal safety review following the automaker's recent ignition-switch recall.

The Fix: Unsold vehicles have been placed on a stop delivery until a solution has been determined, at which time GM will notify customers, and dealers will fix the problem for free.

What Owners Should Do: Chevrolet owners can call 866-694-6546 and GMC owners can call 866-996-9463 for more info.

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By Matt Schmitz | March 17, 2014 | Comments (3)

GM Announces Three New Safety Recalls

Buick_Enclave_2008_MFR

The Detroit News reports GM will recall 1.7 million cars for new safety issues. The lion's share comes from 1.3 million three-row crossovers, including some but not all Buick Enclave, Chevrolet Traverse, GMC Acadia and now-defunct Saturn Outlook SUVs from 2008 to 2013. Side airbags, front-center airbags (later models) and seat belt pretensioners may not deploy in those vehicles if drivers have ignored the illuminated service airbag warning light over time. GM will also recall 354,000 2009-14 Chevrolet Express and GMC Savana full-size vans for instrument panels that don't meet safety standards to protect unbelted passengers, as well as 66,200 2013-14 Cadillac XTS sedans for brake-booster corrosion that could cause a fire.

More on GM

Of those cars, 1.48 million of the affected SUVs and vans are in the U.S.; it's unclear what portion of the XTS recalls are from here. GM CEO Mary Barra said the recall comes amid "an intense review of our internal processes" on safety. GM faces allegations that it knew about faulty ignition switches across six former nameplates that led to a dozen fatalities because of failed airbag deployments and the recall of 1.62 million cars worldwide. GM says no crashes or injuries are linked to today's recalls.

Our friends at the Detroit News have the full story. Click here to read more. We'll post more specifics as we get them.

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By Kelsey Mays | March 17, 2014 | Comments (0)

Used BMW X5 Prices Surge in February

Bmw-x5
Late-model used-car prices held steady in February, with the average asking price in Cars.com vehicle listings falling just $12 from the month before to $22,650.

The top 10 models with the biggest price drops saw considerably steeper declines over the same timeframe of Jan. 1 to Feb. 1. The Chevrolet Express 3500 registered the biggest fall as the heavy-duty full-size van saw its average asking price slip 12% to $21,679, a decline of $2,847. Another Chevrolet, the Corvette sports car, saw the biggest pure-dollar decrease with a $3,091 price drop, but a higher overall price means the decline was just 5%.

Meanwhile, prices for the BMW X5 luxury SUV surged 8% ($3,662) in February to $49,512. It was followed by the Subaru Impreza (up 6%) and Jeep Grand Cherokee (up 4%).

The charts below detail the top 10 used cars from the 2010 to 2012 model years with the biggest price drops — as well as the 10 with the biggest increases. To be eligible for the list, a model had to have 500 cars in Cars.com's national inventory.

By Mike Hanley | February 22, 2013 | Comments (1)

Recall Alert: 2013 Chevy Express, GMC Savana Vans

2013GMCSavanaRecall

GM is recalling 980 model-year 2013 Chevrolet Express and GMC Savana vans due to a problem with the ignition system that could result in a rollaway accident, according to the National Highway Traffic Safety Administration.

The recall affects Express vans manufactured between Nov. 1 and Dec. 21, 2012, and Savana vans manufactured between Nov. 14 and Nov. 20, 2012. In these vehicles, it may be possible to remove the key from the ignition when the vehicle is running or the transmission is not in the Park position; this could allow the vehicle to roll away and result in a crash or pedestrian injury, NHTSA stated.

GM will begin notifying owners on Wednesday. Dealers will replace the ignition lock cylinder and the two associated keys for free. Chevrolet owners with questions can call 800-630-2438; GMC owners can call 866-996-9463. NHTSA's vehicle safety hotline (888-327-4236) can also provide more info.

Related
Recall Alert: 54,686 Model-Year 2013 GM SUVs and Trucks
Recall Alert: 2003-04 Chevy Express, GMC Savana
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By Matt Schmitz | January 18, 2013 | Comments (0)

Recall Alert: 54,686 Model-Year 2013 GM SUVs and Trucks

2013-Cadillac-Escalade-Platinum-001
GM is recalling 54,686 model-year 2013 versions of several trucks and SUVs due to a faulty park lock cable, according to the National Highway Traffic Safety Administration.

The affected vehicles were built from Nov. 7 through Dec. 18, 2012, and include the 2013 Cadillac Escalade, Escalade ESV and Escalade EXT; Chevrolet Avalanche, Express, Silverado, Suburban and Tahoe; and GMC Savana, Sierra, Yukon and Yukon XL. Check your vehicle's build date on a sticker on the driver-side doorjamb.

In these vehicles, a fractured park lock cable or malformed steering-column components could allow drivers to shift from Park with the ignition key removed or the key in the Off position. This could cause the vehicle to roll away, increasing the risk of injury or accident.

GM will notify owners starting Jan. 17, and dealers will replace the affected parts for free. Owners with questions can call Chevrolet at 800-630-2438, Cadillac at 866-982-2339 or GMC at 866-996-9463. NHTSA's vehicle safety hotline (888-327-4236) can also provide more info.

Related
More GM News on Cars.com
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By Jennifer Geiger | January 4, 2013 | Comments (0)

Hurricane Sandy Recovery: Automakers Pitch In

SandyHelp

Million-dollar donations to Hurricane Sandy-relief efforts from high-wattage celebrities like Lady Gaga are guaranteed to make headlines, but automakers are also making major contributions to help those impacted by the storm. Many automakers have made contributions of as much as $1 million, started payment-relief programs and donated vehicles for use in disaster areas. That's in addition to varied discounts, cash-back bonuses and other programs aimed at helping storm victims replace damaged and destroyed cars.

Car-Payment Relief
For the scores of disaster victims facing with massive personal-property losses, Ford, Honda, Mazda, Nissan and Toyota are offering some leeway with regard to car payments. 

By Matt Schmitz | November 12, 2012 | Comments (1)

Big Families Find Choices are Limited for Full-Size Vans

2014-ford-transit-connect-wagon

Update 11/13/2012: Today, Ford unveiled its seven-passenger Transit Connect Wagon; this article has been updated to reflect the new information.

What do you do when your family gets really big—bigger than a minivan can handle? With more than five kids, your vehicle choices narrow so quickly your head will spin. There are options for families of eight or more, though they can be counted on just one hand. However, there's something to be said for only having a few choices because it limits analysis paralysis.

Ford is adding a player to the large-van market with its 2014 Transit Connect Wagon (photo above), which was first announced in September. The tall van features minivan-like sliding side doors and room for seven passengers. The Transit Connect Wagon looks more modern than Ford's current large family hauler, the E-Series Wagon, and will use a standard 2.5-liter four-cylinder or an optional turbocharged 1.6-liter EcoBoost four-cylinder. Ford expects it to get an EPA-rating of at least 30 mpg on the highway. The Transit will debut at the 2012 Los Angeles Auto Show and is scheduled to be on lots in late 2013.

If your growing family is bursting the seams of your minivan or three-row crossover, there are several options on dealership lots now. Be warned: Most manufacturers don't offer a plethora of nice-to-have features on these large family vans, but like having privacy while in the bathroom, you knew you'd lose that once you started having a family.

By Sara Lacey | November 8, 2012 | Comments (4)

Recall Alert: 2003-04 Chevy Express, GMC Savana

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GM is recalling 9,389 Chevrolet Express and GMC Savana vans from the 2003-04 model years because the fuel filler pipe might corrode, according to the National Highway Traffic Safety Administration.

The recall affects Express and Savana vehicles that are equipped with a left-side cargo door and originally sold or registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia.

Water and road contaminants can become trapped in the conduit that covers the fuel filler pipe and may cause the pipe to corrode, NHTSA says. Significant corrosion could lead to a fuel leak, increasing the risk of a fire. If a fuel leak occurs, drivers may smell fuel, and the check engine light may illuminate on some vehicles.

GM will notify owners, and dealers will install a new fuel filler neck for free. Owners can call GM at 866-694-6546, GMC at 866-996-9463 or NHTSA’s vehicle safety hotline at 888-327-4236 for more info.

Related
Research the Chevrolet Express
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By Dave Lee | August 14, 2012 | Comments (0)

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