2014 Cadillac SRX Review


We're not saying the 2014 Cadillac SRX's design is old, but college freshmen have gone on to earn bachelor's degrees since the luxury crossover's last overhaul. When it'll graduate to a new design is unclear, but Cars.com reviewer Aaron D. Bragman says it's managed to stay up-to-date with the latest technology and interior fashions. Where it's fallen behind its classmates is fuel economy and cargo space. Does the SRX still make the grade, or will it need a major update to return to the head of the class? Read Bragman's review and decide.

2014 Cadillac SRX Review

Cars.com photo by Aaron Bragman

By Matt Schmitz | March 12, 2014 | Comments (5)

Self-Driving Cadillacs Closer to Market


I'm barreling along at about 60 mph in a Cadillac SRX, and I'm Tweeting to the world while doing it — using both hands. The cruise control is set, and both of my passengers appear calm and relaxed while I do it. I'm keeping an eye on our situation, but I'm not doing any actual driving — I'm as much a passenger in this car as the guy sitting shotgun. That's because this particular Caddy is currently driving itself, automatically following the curving road in front of me and responding to changes in the speed of the car in front of me.

This is what Cadillac calls "Super Cruise" mode — the next step on the path to fully autonomous vehicles, and it's coming to a Cadillac near you before the decade is out.

By Aaron Bragman | September 5, 2013 | Comments (6)

GM Quality Director Bullish on CUE, Multimedia Systems


In two influential studies from J.D. Power and Associates, GM got both ends of the stick. The Detroit automaker finished strong in the firm's 2013 Initial Quality Study released in June, but it ranked midpack in the firm's Automotive Performance, Execution and Layout report a month later.

Mike Hardie pays a lot of attention to those studies. Hardie directs global quality strategy at GM, whose U.S. brands are Buick, Cadillac, Chevrolet and GMC. In IQS, some of GM's awarded products are its oldest: the soon-to-be-discontinued Chevrolet Avalanche, the outgoing Cadillac Escalade and the old GMC Sierra 1500. Tech-laden new Cadillacs, by contrast, earned no awards.

That may not mean older technology, particularly around the often-scrutinized multimedia system, is automatically better from a things-gone-wrong standpoint, Hardie said. He spoke with Cars.com earlier today.

"Simpler can excel, and I think quite honestly that pushes its way to new technology, as well," Hardie said. He pointed to the redesigned Chevrolet Impala, which nabbed Consumer Reports' top score among sedans on Thursday. The magazine called the Impala's multimedia system "refreshingly intuitive and easy to use."

By Kelsey Mays | July 26, 2013 | Comments (0)

Recall Alert: 2013 Cadillac SRX


GM is recalling certain 2013 Cadillac SRX crossovers for loose wheel nuts that may cause creaking, steering vibration and, eventually, wheel-nut detachment and a possible crash. The recall involves SRXs with 18-inch wheels that haven't been rotated as part of regular service — a total of 18,871 cars.

Cadillac is one of GM's four U.S. divisions. There are "no reports of wheel failures in real-world driving," spokesman David Caldwell told us. Customers will receive notices to bring their cars into dealerships, where tires will be rotated and the nuts tightened to proper spec. "Testing has shown this eliminates the condition," GM told The Los Angeles Times.

GM will mail letters in early June, the automaker told us. All work will be covered under warranty, but owners with questions can call Cadillac's recall hotline at 800-333-4223 for more info.

Research the 2013 Cadillac SRX
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By Kelsey Mays | May 23, 2013 | Comments (2)

Rear Entertainment Systems Trump Tablets for Larger Families


Many have said the age of the in-car rear entertainment system is over. It's all about tablets such as the iPad or Kindle Fire in the car these days.

I disagree. I have three kids and one tablet, and unless I buy two more tablets, which are pricey, the kids have to share. That won't go well. Let's say I do buy a couple of tablets. Sometimes I forget things. Sometimes my children forget things. What happens when only two out of three of the kids remember their tablet? Or only one out of three? There's a lot of whining. There are tears. No good.

For my family, for now, a factory-installed rear entertainment system is our best choice. I'm not alone. GM spokesman Fred Ligouri says demand for the Buick Enclave's rear entertainment system has remained around 25% since the three-row crossover's introduction in model-year 2008. The iPad debuted in 2010.

By Courtney Messenbaugh | May 14, 2013 | Comments (8)

NHTSA: 2013 Cadillac SRX, 2014 Scion tC Earn Five-Star Rating

The National Highway Traffic Safety Administration released the results of a new crop of tests, including some updated-for-2014 vehicles.

All-wheel-drive and front-wheel-drive versions of the 2013 Cadillac SRX earned the agency's highest rating, an overall five stars. Its composite score is made up of four stars in front and rollover tests and a five in side crash testing. The model-year 2012 version also scored five stars, although it earned a five in front crash tests. For 2013, the compact crossover got some light exterior styling and interior updates and Cadillac communications spokeswoman Jordana Strosberg told Cars.com that "the SRX interior was modified for 2013 and our score was fractionally different."

Scion's updated-for-2014 tC coupe also earned an overall score of five stars, a repeat of last year's safety rating. Model-year 2014 versions of the tiny Scion iQ and subcompact Ford Fiesta were also tested; both received four stars overall. Sedan and hatchback versions of the Fiesta were lightly updated for 2014. Model-year 2013 versions of the Fiesta were also rated at four stars; the 2013 iQ hadn’t yet been tested.

Editor's note: This post was updated on April 23 with comments from a Cadillac representative.

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By Jennifer Geiger | April 22, 2013 | Comments (0)

Recall Alert: 2013 Buick LaCrosse and Cadillac SRX

General Motors is recalling 26,582 model-year 2013 versions of the Buick LaCrosse sedan and Cadillac SRX crossover due to a transmission problem, according to the National Highway Traffic Safety Administration.

Affected are LaCrosses manufactured between April 25, 2012, through March 6, 2013, and SRXs built between May 29, 2012, through Feb. 18, 2013 (check your vehicle's build date on a sticker on the driver-side doorjamb). According to NHTSA, these vehicles fail to comply with Federal Motor Vehicle Safety Standards because a software problem could cause the transmission to inadvertently shift to Sport mode, removing any transmission-related engine-braking effect. This could increase the risk of a crash.

GM will notify owners starting March 28, and dealers will reprogram the transmission control module for free. Owners can call Buick at 866-694-6546, Cadillac at 866-982-2339 or NHTSA's vehicle safety hotline at 888-327-4236 for more info. 

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By Jennifer Geiger | March 20, 2013 | Comments (0)

Cars.com Reviews the 2013 Cadillac SRX

The 2013 Cadillac SRX is a stylish, comfortable and family-friendly crossover, says Cars.com reviewer Kristin Varela. The crossover's panoramic sunroof and optional entertainment system kept her family happy, and its additional safety features for the 2013 model year kept them safe. Uncompetitive cargo space annoyed, however, and Varela cautions that Cadillac's CUE multimedia system will take some getting used to.

2013 Cadillac SRX Review

By Jennifer Geiger | February 15, 2013 | Comments (0)

Cadillac CUE to Get Update in March, Includes Apple Siri Integration


Cadillac's advanced multimedia system, called CUE for Cadillac User Experience, is about to get its first update since its 2011 introduction. The system, which centers around a large touch-screen with a haptic response "bump" when touched, has been both celebrated and criticized for its operation. In some vehicles it seems to work quite well, yet in others, testers have found it to be slow.

Whatever one's experience with it, it remains one of the more advanced systems on the market, and it is about to receive its first update, according to Wired magazine. But Cars.com has learned that the update is more than just a speed and performance enhancement. New functions will also be introduced to the system.

By Aaron Bragman | February 6, 2013 | Comments (12)

Cadillac Safety Alert Seat is a Kick in the Pants


The 2013 Cadillac SRX was dropped off just in time to nurse me through the perils and chaos of Christmas shopping in a blizzard. My test car was equipped with the Safety Alert Seat, a part of the Driver Awareness Package that's standard on the crossover's Premium trim level as well as in other models like the ATS sport sedan pictured above. It ingeniously gave me a little kick in the pants — literally — to grab my attention when needed.

By Kristin Varela | December 28, 2012 | Comments (10)

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