Recall Alert: 2008-2011 Ford Escape and Mercury Mariner


Vehicles Affected: Approximately 740,000 model-year 2008-11 versions of the Ford Escape and Mercury Mariner SUVs; no word yet if the related Mazda Tribute is involved.

The Problem: The Detroit News is reporting that a faulty torque sensor could cause the power steering system to shut off. If this happens, manual steering mode will engage and the SUV will be more difficult to steer, increasing the risk of an accident. The National Highway Traffic Safety Administration is aware of five crashes and six injuries related to the issue.

The Fix: Dealers will inspect and replace the affected parts and update the related software for free.

What Owners Should Do: Ford will notify owners by July 25. Owners can call Ford at 800-392-3673 for more information.

Need to Find a Dealer for Service? Go to Service & Repair to find your local dealer.

More Recalls

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Alfred L. Page

I have a 2006 Mercury Mariner

Alfred L. Page

I have a 2006 Mercury Mariner

d krause

we had a 2008 mariner that had this issue two years ago. the power steering would randomly shut down and almost caused several accidents. contacted ford back then and they said there was no issues/recalls and the replacement parts would be around $2000 plus labor. we traded the car foe another and it started acting up last week, ford checked it out yesterday 5/29/14 and didn't find any issues, then today the recall is announced, guess ill be contacting ford again

Betty Wilcox

Anyone having troubles with the Throttle Body on the Escape 2010?


Yes, I have a problem with my throttle body and I have a 2011 escape. Car jerks going through gears and is very under powered at times. RPMs are very high before shifting up and downshifts at annoying times.

Danita Easley


Anyone having problems with their gas pedal sticking - when trying to accelerate?

We had our car fixed last year around this time and its doing it again. called Ford and they are no help.

Robyn Rhoads

I have a 2008 Ford Escape with only 73,000 miles on it. I have had to have the transmission replaced. It went out while I was driving with no warning - expensive then, the next week the fuel pump went out. Just holding my breath on this latest thing - no contact from my Ford Dealer or Ford.

Rita Childers

I have a 2008 ford escape and the transmission is going from 1st to 3rd gear with no warning. Is tis a comon problem?

saul vazquez

I had an accident, i had a 2008 ford escape and i total it but barely i am hearing about this and it sounds exactly how u had my accident the power steering gave up or something. does anyone know what to do...


I have a 2008 mercury mariner, my petal also sticks. Badly. Im considering a trade.


I have a 2008 escape, the gas pedal was sticking so I adjusted the idle screw so the return wasn't quite as far. Haven't had a problem since.


I took my car in to have the recall performed in July 2014 since I would lose power steering periodically. November 9, 2014, my power steering went out completely. I took it in to Ford where they did the recall. They told me I needed a new steering column at $1200. I told them it was a problem with a lot of the recalled vehicles as I had read several complaints. They told me to call the customer relations who told me that the dealership would have to call the recall exemptions department but the service department acted like they didn't know what they were talking about. I have gotten enough of the run around. Obviously their reprogramming the system during the recall was not the answer to my power steering problems and Ford needs to step up and fix their problems. I know several having this same issue so obviously not just my problem.


Got my letter last May about this recall brought it down and had them "Fix" it Friday Jan. 9th, 2015 jumped in my Escape to go to work and Power Steering Assist Fault came on NO power steering! Dealer told me the recall is only to put a message in that says Power Steering Assist Fault NOT to replace the Torque System like I thought!! What good is a message to me? It will not fix the problem! this is CRAZY!

Patsy Fitzpatrick

Took our 2008 Escape for the steering recall to dealer in August. All they did was run a scan that said no code found. January 14 lost total power steering. They want $532.36 to fix. I am just sick! Wouldn't think twice if it were not for the RECALL within the year. If we had not taken to dealer, Ford would have sent tow truck and fixed under the recall.


i have 2 issues with the ford escape the first is the steering recall. i had my vehicle in for the recall as i was having trouble with my steering locking up and they returned it and said there was nothing wrong. 2 months later it completely locked up on me with my 2 children in the car and put me up over a curb just nearly hitting a pole. i took it back to ford in my town and they said it should be recalled because it was faulty the first time i had it in and that ford canada told them to reset the code and give it back to me. but when i contacted ford canada they said it was to late and the recall is over and they wouldnt even supply the parts and me pay for the labour. 2nd the transmission is revving when you put it in gear and wants to take of and there are several cases of this to which is a danger. i think ford should be made to close there doors, how many people got to lose there lives before anything gets done about this stuff. never again will i buy another ford

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