GM Expands Remote-Start App to 2014 Lineup

OnStar-RemoteLink03
Vehicles with remote start are becoming more common; GM just announced it's making the feature standard across its lineup.

Through the OnStar RemoteLink Mobile App, owners of OnStar-equipped 2014 Chevrolet, Buick, GMC and Cadillac vehicles will be able to remotely unlock their doors and activate the horn, lights and remote start functionality on factory-equipped vehicles.

The free smartphone app is available to customers even if they haven't activated their OnStar system. After the customer takes delivery of the vehicle, they can download the app; GM says the service is free for five years from the delivery date.

The automaker debuted its RemoteLink Mobile App for the Chevy Volt in 2010, with other vehicles following. GM says it's been downloaded more than 1.5 million times and has more than 320,000 regular users.

"We know our customers value remote services. GM owners request remote door unlock assistance through OnStar more than 60,000 times each month, so it makes sense for us to offer RemoteLink Key Fob Services to enable customers to lock, unlock or start their vehicle from anywhere they have a wireless or cellular connection," Mary Chan, president GM Global Connected Consumer, said in a statement.

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Comments 

Danny Ulster

I truly hope that OnStar will direct some attention to ensuring the app actually works. I bought my 12 Volt about a year and a half ago and I immediately downloaded this app. It worked great for about 4 mos. and then I began to have problems with it. I was unable to use the remote function, check my charge status, tire pressure, etc. After numerous calls and about a month later, the problem was fixed. It turned out to be a simple solution that no one at OnStar took the time to investigate until I raised hell. What surprised me most of all is that when I would call to address the problem they didn't seem too concerned that there was an issue or even determined to resolve it. A friend of mine bought a Cadillac about a month ago and she too is having problems with the app. OnStar resorted to stating that it was "probably" an issue with her smart phone...end of story, no more help! If you look at the iTunes store reviews, so many people are having problems with it. It's a shame that this is such a great app (when it works) but they continue to have so many issues. Hopefully they fix the problems soon!

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