Chevy, Buick, GMC Add Two Years of Free Service on New Cars

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Car shoppers just received added incentive to consider a new GM vehicle. The company announced this morning it will add two years of complimentary service to most new 2014 models from Chevrolet, Buick and GMC. Cadillac already has such a program in place.

Chevrolet becomes only the second full-line brand that offers such a plan, joining Toyota. That company added a new-car maintenance program after it was set back by the unintended acceleration recalls of 2010. Volkswagen also offers a three-year/36,000-mile maintenance program that includes four scheduled services. Nearly every premium and luxury brand offers some form of complimentary maintenance plan.

The new GM plan covers "an oil and filter change, four-wheel tire rotation and a 27-point vehicle inspection based on what's called for in the vehicle owner's manual maintenance schedule and oil life monitoring system," according to the automaker's press release.

Depending on the vehicle this plan could cover very few visits. In the 2013 Chevrolet Sonic's owner's manual, there are only two such services called for at 12,000 and 24,000 miles. An oil change is not necessarily included if the oil levels and quality is deemed acceptable by the dealer.

Owners must have the vehicles serviced at a dealer, and some cars, including performance and alternative-fuel models, will have a different plan.

"Some alternative-fuel vehicles do not include oil changes, and some performance vehicles do not include tire rotations when that service is not recommended. The program covers up to four service visits in the 24-month period, and is fully transferrable to subsequent owners. Customers who have already purchased or leased a 2014 model year vehicle will receive the scheduled maintenance program."

GM has a similar program for certified pre-owned vehicles that debuted in 2011. The automaker and others such as Dodge have also offered free-maintenance programs as incentives that were available for only a short time.

GM hopes this move will add value to its new car lineup, which has undergone a significant overhaul since its 2009 bankruptcy. Would a free maintenance plan like this influence your car shopping? Tell us in the comment section below.

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By David Thomas | June 6, 2013 | Comments (5)

Comments 

Steve

A few years ago I took our Impala in for a free state inspection that came in the mail from our nearby dealership. What normally takes 20 minutes or less at my regular station, took over 1 1/2hrs there. Considering that I do 99% of our car repairs at home, I was expecting to see a laundry list of problems that "just popped up" even though the car was in good shape to begin with. They took all 4 wheels off to check the brakes (when only 1 is needed) and I asked if they could rotate the tires since all were off and it was on a lift. They said they could for $20 extra. I said no and very frustrated at that point, just wanted my car back. A week later there was a bill for $21 for the inspection in our mail. Called back 3 times to explain it was supposed to be free anyway. They finally agreed and I will not go back there again. No wonder people label some as "stealerships". Toss any that come in you mailbox IMHO. Not at all worth the hassle.

sheth

most modern cars don't need frequent oil changes or service visits- hence the popularity of these programs. They know in most cases they are only covering 2-3 visits over a 2 year period. Toyota wasn't going to offer such a program without carefully calculating how much they were actually going to spend. On many luxury cars you can't even rotate the tires so all they are covering is oil changes and inspections.

Doug

Nothing is free. This free service is figured into the price you pay for the car when you buy it.

GM must be desperate to attract gullible buyers since other manufacturers don't offer this 'freebie', unless they are a luxury brand like BMW, Jaguar, LR, Lexus, etc, and still easily outsell GM. The buyer always pays for it and takes it in the shorts.

Like Steve mentioned above, "No wonder people label some as "stealerships". Toss any that come in you mailbox IMHO. Not at all worth the hassle."

Amen to that!

Eric

Silly. Worthless. They cover 2 oil changes and an "inspection?" Ridiculous.

We have always had a good experience with our 2010 GMC Acadia. It's been a great car, but we need a new car. I'm thinking we will go for another GMC. We live in Northern Vermont. Any good ideas for a new model?

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