Recall Alert: 2013 Nissan Altima, Leaf, Pathfinder, Sentra and Infiniti JX35

2013-nissan-leaf
Nissan is recalling a yet-to-be-determined number of model-year 2013 versions of the Altima sedan, Leaf electric car, Pathfinder crossover and Sentra sedan due to a problem with the front passenger air bag sensor, according to the National Highway Traffic Safety Administration. The JX35 crossover from the automaker's premium Infiniti brand is also part of the recall.

A manufacturing defect could cause the occupant sensors in the front passenger seat to fail in the affected vehicles. If an accident occurs, the airbag may not deploy, increasing the risk of injury. Nissan is still working with its supplier to determine how many vehicles will be recalled but drivers of affected vehicles will notice "The (red) supplemental air bag warning light (SRS light) will illuminate to alert the vehicle operator and the (amber) front passenger air bag status light will illuminate to alert the front seat passenger," the automaker said in a statement. 

Nissan will notify owners starting in early April 2013, and dealers will inspect and replace the affected sensors for free. Owners can call Nissan at 800-647-7261 or NHTSA's vehicle safety hotline at 888-327-4236 for more info.

Related
More Nissan News on Cars.com
More Safety News on Cars.com
Check out Other Recalls

Comments 

Recalling the cars is gonna hamper the brand name and reliability of Nissan to a great extent as they have plans to recall almost four different cars. It is going to be a hard time for Nissan. Though no cases of any sort of incidents have been reported,this recall could still affect the brand reputation to a great deal. Therefore they should make a quick attempt to fix the problem and take care such that no more of such event is repeated in the future

Don

Brian, it's not just the airbag issues. The 2013 Altima is loaded with other issues that should require Nissan to recall that model, but they aren't. The tensioner and/or belt in that car is obviously faulty and makes a lot of noise. The more you drive it the louder the vibration becomes. It may or may not be an immediate safety issue, but vibrations like that generally rattle other things loose that can result in more serious problems.

Jim

Don, to what tensioner and belt are you referring? I have a 2013 Altima with just under 2,000 miles and have noticed increasing cabin noise. Not able to put my finger on anything specific.

gino

Hi Don. My car has the same noise. I went to my Nissan dealer and they check my car. They told me that the problem is "tensioner belt". They were taling with Nissan company and actually they are working right now to redesign Nissan Altima 2013 Tensioner belt. So, maybe in 1 or 2 month, we will receive a recall. I hope so, because I'm boring with this noise.

Don

The loosening tensioner issue is due to a belt between the engine and the radiator. Because of the low RPM range (due to the CVT) the vibration is transmitted to the belt and over time it weakens the tensioners ability to hold the belt tight. You end up with a rattling between 1,300 to 1,700 rpm. I've heard some people say they are starting to put an extra pulley near the power steering assembly to keep the belt tight. We'll see how that works, but the problem stems from the programming of the CVT to maximize city fuel mileage along with a switch from hydraulic steering (which was driven by power from the belt) to electric steering which now doesn't need power from the belt. This extra slack due to this subtraction is causing belt flap and vibration. Supposedly. It could be something else that Nissan isn't discussing yet.

Joe

This is nothing new on Altima series, I had an older model & has the tensioner completely frozen while the new car still under drive-train warranty, BUT the dealer refuse to fix it for free, they don't consider it part of the drivetrain !!!!!!
Good-bye Nissan.

-Joe

Paul

My wife has a brand new Nissan Altima, 2013 model, 1,000 km on it. Over this past weekend she needed to go out and when she tried to put on a seat belt, the belt did not come out. It was stuck so that she could not put the belt on. I tried to pull it out, then back, but it is solidly stuck. We took it to the dealer and they told that they will fix it. Has anyone had this problem with their Altima? I've read some other reviews and am surprised that many owners mentioned that their seat belts did not lock-in when they were rear-ended? What gives with this? Paul.

Patricia Phillips

I have a 2013 Altima with 1800 miles on it. I have had it back to the dealer 4 times to have the center console fixed. The problem is not resolved, but a larger issue has taken precedence.

Now I have taken the car back to the dealership four times for the heater. When both sides were set for 80 deg, the right blew out tepid air and the left frigid air. The service agent felt both sides, agreed that something was wrong and set an appointment to repair. When I took it in, they couldn't replicate the issue and told me they couldn't fix it if they couldn't replicate the issue.

The second time, both vents blew only frigid air until the dail was turned to 88 or 89 deg. At that time the air changed from frigid to heat blast. There was no in between. Once again, I took it in, they witnessed the problem and set an appointment for repair. Again then could not replicate the problem, so they could not fix it. I had them check the records which documented that they had witnessed the problem and they agreed that they had indeed.

The service manager then began to explain to me that the new Nissan Altima has a heat sensor that checks the outside and the cabin air temperature and will not kick on the heat or air if the need is not indicated by their sensor.

At that point, I threatened to call the owner who is on TV regularly saying "If it has our name on it, you have our word on it."

Immediately, they provided a loaner and kept my car. The next day, they called to say that they have now ordered parts.

I have driven a Toyota Camry since 1973, each of them had almost 200,000 miles when traded. I have never had a defect or even a repair beyond basic maintenance. I am beside myself with buyers remorse!

Ashutosh

I bough Nissan Altime 2013 5 months back and I have 5 issues already.

1) Car doesnt start
2) Brake light shows up randomly
3) I donno the icon name but there's a yellow icon that shows up even when its not railing or road is dry.
4) I cant move my stick from parking to drive sometimes.
5) Passenger air bag on light doesnt turn on sometimes.

I guess I wont take any chance with Nissan in future. Sucks big time!

jogg1127

I have a 2013 Nissan Altima with under 4000 miles. The passenger side Airbag is off light comes on intermittently. Driving on an hour trip it was off and halfway through the trip it came on. Been to the dealer 3 times, they even worked with Nissan Technical Assistance and they said there is nothing wrong with the car but if the light comes on the air will not deploy. They said the minimum weight for the from seat passenger is 120 pounds. Very unrealistic! I love the vehicle but regret buying it due to this. Most passenger will have to sit in the back seat.

Arthur Wade

Passenger air bag light indicates system is inoperable intermittently with passenger seated. Dealer has checked system several times and checked OK. I've had six Nissan products and never experienced this. Very disappointed

Cher

Bought a 2011 nissan juke and while in the nissan repair shop bought a 2012 nissan juke 3 days later while raining my flootboaeds were soaked, wayer is coming into the juke from underneath... what a LEMON!

susan

I have a new 2013 Nissan santra only 10 days old.water is leaking onto the floor of the car. (Front & back) when it's raining. Still waiting on a andrew from the dealer.

kates

I have the same issue of the Passenger side airbag light goes on and off intermittently and is quite risky.Called the Nissan Consumer affairs and they said that co. has not taken any decision on recall and also the team is working on the fix. the other problem is with the moonroof that rattles as well. Have to go to dealer to get it fixed .car is brand new and just 10 day old .Disappointed with Nissan :(

Subie95L

Just got a 2013 Pathfinder, purchase it at night. The following day noticed paint chipping on psg rear bumper and front driver side. Also the front fenders,headlights & bumper were not align. Its off about 3-4 mm. Another issue is my hood, when going 80mph hood vibrates. Dealer got my Pathfinder, suppose to correct issues. Not sure if hood vibration will be resolve but will see. I have reported issues to Nissan.

BigDogInTexas

I have had my 2013 Altima in to have the ODS replaced three times now. The latest observance is the passenger side red "seat belt not engaged light" (when someone sits in seat and fails to put on seatbelt) is not coming on, basically the seat is not communicating the fact that someone is sitting in it (wife, weighs 130, but do not tell her I told you all this). I can undo my seatbelt and get the warning light, engage it and light goes off. If I shut the car off and restart it with her seated but not with seatbelt on, the light will then come on. Texas lemon law says dealer or manufacture must buy the car back if it has been in twice for the same issue...it has...I go to see them tomorrow to discuss this lemon.

Michelle Haney Brown

I purchased a 2013 Nissan Altima at Round Rock Nissan in May I believe. I have taken it into the dealership three times - if you could count the time I refused to pick it up because it wasn't fixed and left it again. I drove an hour to pick it up that time, drove it with a rep in e passenger side who weighed 120 something and the problem duplicated itself for about ten minutes with him. The next day the service manager and the salesperson drove it around but never got the problem to duplicate. Not sure the service manager weights between 120 and 133, which is where the problem seems to be. Anyway, he eventually agreed to replace the sensor. The problem continues. I have spoken to consumer affairs, Amanda, Athens Regional Coordinator who says that the problem hasn't been duplicated by the dealership, which isn't true. It just hasn't been duplicated by the service manager and salesperson. I made them change that statement on my paperwork when I picked it up last time cause it said e problem hadn't been duplicated and that wasn't true. I have reports in yo the National Highway Traffic and Safety Administration and will be contacting the attorney general next. This is B.S. Many adults weigh less than 135. I had seen that there some issues with is before I purchased the car and was absurd by the salesperson that my car (with the production date it has) did not have the issues. I

Marvin Mink

I Have 2013 Pathfinder Wiith3000 Miles the 4 wheel drive error message ,anti lock brake light and skid control light comes on for no reason has any one else had this problem if so let me know Nissan says no one has reported this problem and cant find the fix

thomas wollitzer

I purchased an Altima 2013 with 16000 miles from a rental company so far I have no problem , but I want to change the air filter and the cabin filter and it is nearly impossible to find the proper aftermarket parts. tjhenissan dealer wants approx 100.00 dollars to do the job .Is it fair??

Naz

I just bought a new Nissan Sentra 2013 and the engine vibrates like crazy. It shakes very bad before every stop. I have consulted the dealer and they told me it is a company defect and Nissan is aware of it.

Louana

I purchased a 2013 Nissan Altima and got hit on the driver side almost directly head on and not one of the 5 airbags in the whole vehicle deployed, the car is totaled and Nissan tells me the recall was only for the passenger airbag. What about the rest that didn't deploy during this accident going 75 mph on an interstate?

Carrie Gibbs

I purchased my 2013 Nissan Sentra in July 2013. Since I have purchased it I have reported to Nissan
*As I take my foot off of the break at a stop...the car jumps foward 2 feet
*Going a consistant 60mph on the freeway the RMP's will jump from 2,000 to 6,000 with no speed increase...only giving me a squeeling engine...until I break and it stops.
*Slowing to a stop...the car doesn't stop until I slam on the breaks.
*Tire pressure light will not turn off on the dash...after 4 service calls the said that the factory installed the wrong sensor in the tire.
*After they fixed the tire pressure light...the dash lights began to shut off.
*after fixing the dash light the passenger air bag sensor turns on and off randomly...
*Shifter will not come out of park or go into park.
*And many...many more...
I have only been able to re-create the tire sensor light and the dash going out.
With all other issues, Nissan regional service rep continues to hold the party line..."Unless we can re-create the issue we can not fix it" That being the reply to EVERY inquiry given during our conversation I realized that she was not calling me to help me. I have never been so frustrated in my life...I have lost all faith in Nissan and their product. I am currently waiting to hear back from a lemon law lawer to see if I can get any relief...

Stephen

We bought a 2013 Pathfinder and the day we were to pick it up we noticed the paint coming off the rear bumper where it meets the rest of the vehicle. So we had to wait for that to be fixed. Get it back and a week later notice the paint peeling on the front quarter panel where the headlight meets it. Wait another week to get that fixed. Get it back and notice paint runs on the front bumper that they just painted. Get it back a week later and the front passenger defrost vent won't seat properly. Dealership says they will order a new one. Get the car back and it's not a new one, they have taken black two sided tape and attempted to keep the vent down. Mention it to our sales person who assures us it's a new vent. Call the service manager on the way home and he tells us he doubts his best tech would do that. Bring the car back the next week to get it fixed again. Finally everything is fixed. Only to find the paint peeling on the other side of the rear bumper that was repainted to begin with. The general manager tells us that there was an issue at the factory that the Pathfinders were not painted correctly. Wondering how long before a recall will be made on this.

al

I bought a 2013 nissan pathfinder last may, it had no problem until I my dad told me there was a recall on abs system, took it to the dealer and fixed it on the same day, now I noticed my outside temperature gauge is not reading the correct temperature which on a typical summer day in LA is 80 degrees, In the car it says only 56 degrees, thats a big difference, any suggestions out there??

Lees06g35

2014 Nissan Altima SV I just purchased this car and found using remote start, my lights on radio do not come on. All other lights come on except radio. If I shut car off and back on radio lights work fine. Anyone else experience this?

Paul

2014 Nissan Altima SV I have the same issue with the lights on the radio, not sure why, but all you have to do is turn the lights off and back to auto works fine going to dealer monday will ask then

Lauren

Yes Lee06g35 and Paul. I just bought my 2014 Altima on Veterans Day and took it back this week because I have experienced the same problem. At night when the automatic setting is on for the headlights they come on and all the other interior lights except the radio lights come on. I have to turn the lights off and then back on again to get it to work SMH. They are replacing the radio for me so hopefully this fixes the problem. I still have my paper dealer tags and having a problem already. I hope this is not a bad sign.

moe

i was thinking about buying nissan altima should i do it nov 29,2013 let me know thank you

Bill

Lees06g35, Paul, Lauren,

I have the same issue as well. I have a 2014 2.5s Altima with the Display Audio Package. It looks to me like a software design issue with the stereo. I'm going to have the dealership examine it this week, but I'm not too optimistic the problen will be fixed.

Brad

I have a 2014 Altima SV with the same radio illumination issue as reported by others! It's at the dealership today for a second look. I've owned this car for 30 days. Last time they said they adjusted some sensors, but 2 days later, same problem! I took video to show them headlights on, heating/ac controls lit, but dark radio buttons.

Tim

We bought a 2013 Altima last June and within a few days noticed the carpet on passenger's side, front and back was soaked. Service claimed the evaporator hose was loose and they tightened hose clamps and replaced carpet. Yesterday, when vacuuming the carpet in the back I started sucking up water again. Anyone else have any water leak problems with 2013 Altima? Anyone ever get the problem properly diagnosed and repaired? I'm tempted to have them pull the carpets and just let us have the car back and keep riding it until we duplicate whatever is causing the water to get into the car and pool in the back floorboard area.

Joanne

2013 Nissan Pathfinder..all I can ask myself now is "WHAT HAPPENED"
1. I reported to the dealer I had problems..
2. then there was a recall
3.we will change the torque converter..4.still have the problem..
4. okay we will install a new transmission.says Reed Nissan
5.left my car when I returned..only to discover few days later my gas tank got punctured in the back and forth..
6. Oh no mam that did not occur on our premises...maybe you ran over something in the road here"..$930.0 later I have to purchase it as they are not REED NISSAN is not taking the blame for that.
7. oops..checking mailbox another recall
8. so now I have another issue that there is another problem
In closing I had an Altima never had a problem...2011 Nissan Pathfinder no problem..2013 Pathfinder love my car but have problems..JEEZ & AGES!!!

Joanne

@ Stephen,al
good luck with your Pathfinder...I love the car its roomier than the older version of the Pathfinder if only they can remedy the issues..and the dealer don't care as long as you are out the door with it they don't care

Fred Williams

We leased a 2013 Nissan Altima back in July 2013 and everything seem to work fine until it the winter. There is a very serious problem with defrost on both sides of the back seats. We took it to the dealership but they contend that the vehicle was designed so that the AC shuts off when the temp outside drops below 35 deg. This was meant to give the car good mileage. Why then is it sold in MN when winter temp is almost always below 35 deg. We're considering possible legal action to cancel the lease.

Joaquin Uriarte

I bought a 2014 Sentra and under 100 miles I noticed a slight slip on the CVT transmission when reaching around 35-40 mph. I took it to the dealer and they ended up replacing the transmission with no explanation on what went wrong with it. Does anyone have this issue?

Frank

2013 Altima, 4 months old, driver side seat belt stuck, would not pull out. Feb. 2014

nelsonhall4

Purchased a 2013 Nissan Altima 2.5S 20 days ago. Been hearing this rattling noise under the hood.... is this a problem?

Brian

I've bought the 2013 Pathfinder 6 months ago and the passenger airbag's light has come on and the fuel gauge did not work properly. Fuel gauge would shows an empty tank when in fact it still has about half tank left. I will bring the car to Nissan dealer and have them fix it. Beside those two minor problems everything works perfectly. The car is very quite, comfortable and luxurious. This car has all the bell and whistle from the Infiniti JX35 but with a $10K discount. I love the car so much that I've encouraged family and friends to buy one too :))))

Jamie

Brad, Bill, Lauren, Paul, Lee...and to all of those who are having the same issue with the radio display lights not turning on, well I am in the same boat. I purchased a 2014 Nissan Altima 2.5SL 2 weeks ago and I already have to take it back to the dealership. I'm sure it's just a minor issue but still, it's not even a month old...now that's embarrassing!

JPW

Joaquin: Could you describe your transmission slip? I have a 2013 Sentra and somewhere in the 25-40 range the rpm seems to spike for a moment. For example, when accelerating, rpm will rise normally, until, say, 2300 and then jump to 2600 before settling down to 2000 (cruising speed).

Dara weissman

I have a 2013 nissan Altima s. My driver side seat is defective and started indenting down.The service department lied to me and said they would replace the seat twice.So far they have replaced the padding and now it looks even worse.My steering column has been partially replaced but it's still making a noise.I was told that the noise is now normal but it's not. It would not start 8 times so they decided to replace the break switch which controls the car starting.The 2012 had a problem with all these things.I have been to dealership in 8 months 12 times.I talked to an attorney it is hard to go up against corporate nissan.Best case scenario is to file class action law suit so nissan will be forced to listen.

Gayle Svets

Driver's seat is very uncomfortable. The padding in the seat seams to be collapsing. This 2013 altima is otherwise very nice. Dealer is not doing anything to rectify this situation. Very disappointed.

Krisi

I have a 2013 Nissan Sentra SR and the paint is chipping on the roof near the back of the car and the chips are down to the bare metal. I took the car to Nissan and they painted where the chips are and did a put job. Hoping for a recall. Very frustrated.

Donna

I leased a new 2013 Nissan Sentra in July of 2013. The car had 2 miles on it when I leased it. The second time I wash it paint blew off the rear bumper, leaving a big black spot on my white car. Since then I notice paint chips all over the car. The hood and trunk lid have lost the paint along the edges, chips in all quarters, and on the hood. The dealer told me the chips were caused by impact, so I contacted customer service. Still waiting for a response. Has anyone else seen this issue with their new Nissan?

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