Kia Stands by 10-Year Warranty
Kia is on a roll with strong sales, but it aims to stick with its vaunted 10-year warranty. Executives at the Korean automaker stood by the 100,000-mile powertrain policy — mirroring Hyundai's defense of the same warranty last year amid questions as to whether it was still necessary.
"We continue to get the cross-shopping set," said Tom Loveless, Kia's U.S. sales chief. "Customers who are continuing to purchase other brands who are coming to Kia expressly for [the warranty] ... actually make the decision to purchase because of the warranty coverage. I see no reason to change. It's part of the Kia recipe."
"We're growing in the meat-and-potato segments," Loveless said. He expects the boxy Soul to find more than 100,000 buyers for the second year in a row as the brand builds on its 22nd consecutive monthly sales record.
But some of that encroaches on Hyundai, which bought a controlling stake in then-bankrupt Kia a decade ago. Bloomberg News noted as much earlier this year, and the carmakers have competing products in a number of segments. Kia's Rio, Forte and Optima sedans compete respectively with Hyundai's Accent, Elantra and Sonata.
Michael Sprague, vice president of U.S. marketing at Kia, says there's "not as much [competition] as there used to be, quite honestly." Sprague said shoppers compare the Optima to the Sonata, but the Toyota Camry ranks No. 2. Shoppers compare the Kia Sorento SUV, meanwhile, to the Toyota RAV4 most often — not a Hyundai.