Cars.com Recommends the 2012 Honda Civic

2012hondacivic
Yesterday, Consumer Reports announced it would no longer recommend the Honda Civic after its 2012 redesign.

The editorial staff at Cars.com has tested various versions of the 2012 Honda Civic over hundreds of real-world miles, and today, we still recommend the car to consumers.

We recommend it for numerous reasons including its terrific mileage, comfortable cabin, top safety scores, high resale value and a long track record of reliability. When the class is so competitive, these factors are what many car shoppers focus on.

In our review of the 2012 Civic we did note that the interior was a step back from the heights of the 2011 Civic. In terms of ride, the new Civic actually is more comfortable than before, but it sacrifices sporty handling in the process.

In a recent Cars.com Shootout we pitted the Civic — an LX model with 15-inch wheels and tires, which is what Consumer Reports tested — against the redesigned 2012 Ford Focus, 2011 Kia Forte, 2011 Chevy Cruze and 2011 Hyundai Elantra. The Civic came in second to the Elantra and was well-ahead of the rest of the group in our scoring.

It was praised for superb visibility, front and rear seat comfort, and acceleration. “The Civic’s automatic is among the group’s most responsive,” Cars.com editor Kelsey Mays said.

The 2012 Civic, which gets an EPA-estimated 28/39 mpg city/highway, returned mileage of 36.8 mpg in our Shootout mileage test that mixed city and highway driving. It topped the Shootout competitors, besting the Elantra at 34.5 mpg. With gas prices still hovering near $4 nationally, the Civic is one of the most efficient non-hybrid models that can fit five people.

The 2012 Civic has been named a Top Safety Pick by the Insurance Institute for Highway Safety. This is IIHS’ highest safety award. The federal government has not yet tested the new Civic.

Consumer Reports with its well-earned history of studying car reliability gave the previous Honda Civic sedan its top score for predicted reliability the past three years, and the 2012 earns a Better Than Average score. No other compact car scores higher with Consumer Reports.

ALG currently rates the 2012 Civic at 58% residual value for a three-year lease. The segment average is 49%. Residual scores directly impact resale values down the line.

While it may have flaws, the 2012 Honda Civic is still one of the best cars in its class and should be on any short list for compact-car shoppers.

By David Thomas | August 2, 2011 | Comments (87)

Comments 

JM

sorry, but CR has shown that there are major problems with this vehicle that don't show up with a quick drive.

JM,
We didn't take it for a quick drive. We went on an early drive trip to test all the various trim levels. Then we paid for an LX trim level for our shootout that covered hundreds of miles. Then we tested an EX-L in our fleet for two weeks.

WTF

Do you have an agenda to sell more Civics for Honda else why the need to rebut Consumer Reports?

WTF,
Our agenda is to give the best advice to car shoppers. CR obviously got a lot of headlines and influenced shoppers with its report yesterday.

We felt like we should make sure our users knew where we stand especially since we reference CR reliability in our recommendations.

We recommend cars all the time, on a personal level, and that's the gutcheck to me. If my sister asked me if I'd recommend the new Civic I would say yes without a doubt. Would I also say it about Elantra and Focus? Sure. But there are many reasons the Civic is a good pick and I hope we pointed many of them out.

WTF

Regardless of your rationalization it still wreaks of an almost blatant Honda-focused promotional infomercial. You can refute it but that's the feeling I get when I read this post.

And I'm sure it is a fine car.

Sheth

What is the purpose of this post? Are you guys on hondas payroll? This is ridiculous. Normally cars.com is quick to refer to consumer reports when it fits their agenda but now you are posting things to contradict them because they've crossed the line. Civic isn't as bad as consumer reports says, but its not special either. People cannot be guaranteed of reliability when they buy any car. By showing your civic bias you infer that the other offerings in this class aren't reliable. Do you have any data to support the idea that the current civic is of superior quality to cruze, elantra and focus? Your defense of the civic fails to mention lack of features, dull styling, mediocre performance and lack of manual on all but lower trims. The civic is average at best. Your claim that it was far better than the other cars in your comparo aren't credible.

WTF,
I think what you're seeing is when you plainly list how the car ranks in our testing, 3rd party resale value, safety and reliability it is so good that it reads in a very positive light, even though we wrote it in a very straight forward manner.

Notice the words we use too. Not flowery or over the top. I think "praised for superb visibility" is the one that might border on that.

We knew all of this yesterday when the CR news broke, that's why we thought it deserved to be put together for our readers.

We do appreciate your feedback.

Sheth

Dt:

Everyone sane (meaning not cr) can agree the civic is a decent car. The bottom line is that it has at least 3 competitors that are at least as decent. Brand bias aside why wouldn't you recommend a Cruze, 3, elantra or focus? None of these cars are bad. The fact that you are singling out the civic for defense seems like a personal mission. I do not understand how reviewers think they are serving the public by supporting mediocrity from import brands. You know your opnion of the mildly new civic would be far different if chevy was the maker. I don't agree with cr but the bottom line is honda brought this on themselves.

I'm only responding to Sheth (who reads this site all the time) because he points out something important. We do call Honda out on lack of features and price. Namely RIGHT HERE:
http://blogs.cars.com/kickingtires/2011/05/2011-hyundai-elantra-vs-2012-honda-civic-price-comparison.html

That wasn't part of the reason we would or wouldn't recommend it to shoppers. If a shopper said I want the most for my money, we'd say Elantra clearly. If they cared about reliability and resale more, we'd say Civic. But it's probably hard to count how many times we tell people to drive more than one and judge for themselves.

pat

@cars.com
So finally you guys got paid from HONDA!!

Soma

the only thing Honda failed to do
was satisfy CR's expectations.

is it safe/reliable/efficient?

check, check and check.

did CR remove the Civic's halo...?

double-check

pat

@cars.com

How about posting last month vehicle sales data and see whose the winner according to consumer and not according to you, after all "cutomer is king" and not any individual's opinion!!!.

Sheth

Dt:

So you are confident in saying the brand new civic has an edge in reliability and resale over the nearly brand new domestic and korean competition? This is why I hate putting reliability predictions in the mix. You do not know that the other cars in this segment are lower in quality but you are touting civic reliability as a guaranteed advantage. It is too early to say that. Its much better if you focus on telling us why the civic is a better car based on its tangible merits. To me falling back on reliability and resale sounds like justification for buying the civic in spite of its notable flaws.

carfox

I see what you did here. I am in no way a blind honda supporter nor do i even like the "new" civic. But just because cr rates down the new civic, doesn't mean it's a bad car.

Again, this is why I don't argue with Sheth as that is not at all what I said.

Pat,
Our editorial and advertising departments are completely separate entities at Cars.com. Every publication besides CR relies on ad dollars to survive. However, we do have a strict editorial policy here. We pay our own way to automaker events, auto shows etc.

We didn't want to make it about us versus them, just that we see it one way and it is very very different.

Tony

The truth is that all manufacturers making decent cars now and it is no longer a race in which first place runs away with the trophy but rather a photo finish.
I am sure that Civic is not a bad car, simply not perfect. Just as any other car you look at in this group.

Ed

The Civic has slipped with the newest redesign, as has the Jetta. In the meantime, the foreign and domestic competition has improved a lot. CR isn't wrong in pointing this out, or noting that a fair bit of what you'd traditionally expect from Honda isn't there (precise steering, good brakes, quality materials, fit, finish and refinement) but the price is still high.If I wanted a stone reliable but dead-boring car with snoozeworthy driving dynamics I'd buy a Corolla.

If they keep building comparatively average-to-mediocre cars like this one, that vaunted resale value advantage won't be around forever.

Ed

One other thing: I've owned one each of the first three generations of Civic Si hatches (sold the last one a few months ago), a CRX, a Civic wagon, drove a NSX for several years and have had six Honda motorcycles. Honda has built nothing that interests me since the S2000 except maybe the Fit Sport, which needs 20 more HP to be competitive IMHO.

Belly

Shet, Shet, Shet, and all the mini Shets out there. You guys are pathetic. How much do you get paid to go on car blogs to promote the Cruze?

So you are confident in saying the brand new civic has an edge in reliability and resale over the nearly brand new domestic and korean competition?
-That would be yes.

This is why I hate putting reliability predictions in the mix.
-Its too bad you can't say the Cruze has a history of being reliable right? So you have to try and take that away from the Civic to make it seems like the Cruze can compare. GM's sad history rears it ugly head again.

It is too early to say that.
-When will it be time to say it? Super Stupid Shet (SSS!) you can't even admit older generations of the Civic are some of the most reliable vehicles ever made. You want to say the Cobalt is just as reliable!!!!

To me falling back on reliability and resale sounds like justification for buying the civic in spite of its notable flaws.
-Yeah, no one buys a car for reliability and resale, no one. Its not like reliability is one of the most important things when you are making a $15K-20K purchase. You guys are just silly.

Belly

The bottom line is that it has at least 3 competitors that are at least as decent.
-What does this even mean? I haven't one of SSS's brainy comments like this is a while. Goodness.

Brand bias aside why wouldn't you recommend a Cruze, 3, elantra or focus?
-I am pretty sure cars.com has said they do recommend these vehicles. Particularly the Elantra. What a bunch of crap.

None of these cars are bad. The fact that you are singling out the civic for defense seems like a personal mission.
-Or reporting something notable... but that doesn't fit with GM's public image car blog shop, aka SSS.

I do not understand how reviewers think they are serving the public by supporting mediocrity from import brands.
-What does it mean to support any GM product then? The Cruze? Mediocrity, and even less, personified.

You know your opnion of the mildly new civic would be far different if chevy was the maker.
-No SSS, that would be you.

I don't agree with cr but the bottom line is honda brought this on themselves
-Uh oh. CR is not a bastion of falsehoods anymore... what is the world coming to!!

rem83

It's hard to really conclude that the 2012 Civic will have the same resale in 3 years as 2009 Civics have today. 3 years ago, the Civic was one of the nicer compacts you could buy, while today it's one of the least competitive - even when measured up against the '11 Civic.

Sheth

Agreed, you cannot talk about resale and reliability of brand new models. Cars should be compared on their merits but preferably the merits that can be evaluated in real time. The civic doesn't measure up to the newest entries in the class on several levels.

Belly

What is the purpose of this post? Are you guys on hondas payroll? This is ridiculous.
-Are you willing to admit you are on GM's payroll?

Normally cars.com is quick to refer to consumer reports when it fits their agenda but now you are posting things to contradict them because they've crossed the line.
-Couldn't have portrayed the story more incorrectly. Bill O'Reily and the "no spin" zone!

Civic isn't as bad as consumer reports says, but its not special either.
-So when Cars.com actually just said this, you accuse them of being on Honda's payroll but you actually just admitted their point. Good one. What dip****.

People cannot be guaranteed of reliability when they buy any car.
-Particurlarly GM. But it is good you point this out. It will be remembered you said this.

By showing your civic bias you infer that the other offerings in this class aren't reliable.
-Where in the article is their reference to other offerings and their reliability? Where?

Do you have any data to support the idea that the current civic is of superior quality to cruze, elantra and focus?
-Should they? What an Idiot.

The civic is average at best. Your claim that it was far better than the other cars in your comparo aren't credible.
-What credibility do you have to make this statement SSS? They put the data forth. What data do you have to contradict? CR's ranking which you yourself constantly deride for lacking objectivity? You are such a putz Shet. A complete and utter Putz.

Fat_Tony

I would recommend it to anyone else and I put REAL real world miles on it...NYC MILES!

Belly

Agreed, you cannot talk about resale and reliability of brand new models.
-Sure you can. How many different ratings companies actually profit (revenue, at least) from this kind of information? Many. And we all know consumers want this kind of information. Companies have track records. Just because GM's is bad, well that is their own fault.

Cars should be compared on their merits but preferably the merits that can be evaluated in real time.
-You mean like fuel economy, handling, options? Like exactly what cars.com did in their comparison with other compacts?

The civic doesn't measure up to the newest entries in the class on several levels.
-Yeah but in the other levels it beats them, flat out.

Sanish

"The Accord sedan finished in the No. 11 spot." from the post:
http://blogs.cars.com/kickingtires/2011/08/top-10-best-selling-cars-july-2011.html

"Cars.com Recommends the 2012 Honda Civic" from the post:
http://blogs.cars.com/kickingtires/2011/08/carscom-recommends-the-2012-honda-civic.html

Both the above posts imply to the users that cars.com is biased towards HONDA.

Is the user Belly one of cars.com employee or consultant?

Sheth

Why is he still allowed to post on this site? Unbelievable.

Sanish

When was the last time cars.com mentioned the 11th spot in their top 10 best selling cars?

Robert

I have to agree with the editor on this one. Toyota and Honda have a superb long-time reputation for quality and resale value. These are 2 huge factors when buying a car. I bought a Honda Accord last fall, and reliability and resale value were the two biggest reasons I bought them.

Sheth

When cr does raod test they are NOT evaluating reliability and cr doesn't mention resale value. Not sure why this is news to anyone. They are only talking abou road test details. Cr doesn't even evaluate the price of cars, they don't even mention value.

Matt C.

Sanish and Sheth,

How are those post evidence of bias? It is note worthy that Honda (a regular in the top 10 for years) is absent from a top 10 sales list, that is why they reported it.

It is noteworthy that CR removed their recommendation from the Civic, because it has been a fixture for so many years as one the most reliable cars you can buy. That is why Cars.com reported it.

If GM had a vehicle that had that kind of reputation, that would be news worthy and Cars.com would report on it.

Don't get angry at Belly for pointing out the GM fan club's hypocrisy.

Francis

I sat in one of the new civics, went for a drive, it's not a bad little car but the civic is not the same little car it used to be back in the day. I am 6'2-3 and I can fit in my friends corolla fine, in the new civic it feels like the dashboard sticks out too much and makes you feel claustrophobic. build quality and fit and finish is not as good as it used to be and it's not just the civic, a lot of manufacturers are cutting corners to save money.

John

So the Civic gets this special recommendation because other car reviewing sites say it sucks? Does the Focus get a Cars.com recommendation? How about the other Cars?

Keith

To the Editorial Staff:
The timing this "recommendation" the day after reporting CR did not recommend the Civic...thought you guys were better than that. I've always been suspect of CR and their bias toward Toyota and Honda but clearly even after a redesign, the Civic has lost ground to its competitors and the Corolla is just plain long in the tooth. You guys should have run this piece yesterday as the timing stinks.

justthefactsma'am

I take what CR says with a grain of salt. Have bought many things they've recommended, turned out to be bad. I bought my 2012 Civic earlier this year. I love it and don't really understand what all the negativity is about. Interior is wonderfully designed, it rides nice, terrific gas mileage, etc. Just your average consumer w/o any agenda. I think Consumer Reports is off-base.

Dander

I agree with Cars.com over CR on this one. Ride, Reliability, Room and Economy are the most prized commodities in a compact car. Fancy interiors are overrated - a fact demonstrated by VW's dialing back its interior quality on the lower models. Road noise and less precise handling are less appealing and would require a test drive. But I saw one of the new Civics and it looked like a really nice car, despite the neon-esque taillights.

I like you blog. Its great.

Belly

Why is he still allowed to post on this site? Unbelievable.
-Eh? Its tough you getting kicked around, we all know and we all see it.

Why are you even posting on this site Shet? Misinformation? Love of Falsehood? Bipolar disorder?

jstant01

Sheth: If I'm not mistaken, Consumer Reports made a change a few years back about "recommending" newly redesigned models. It used to be that when a new model was tested, they did not recommend it or give it a reliability score (used N/A) because obviously, there wasn't any data yet for them to use as part of their evaluation.

I used to get the magazine (don't anymore for a variety of reasons), but I do recall several years ago they changed their process and decided to recommend a new model based on PREVIOUS model reliability info.

Their choice to not recommend the 2012 Civic wasn't because of reliability, it was because during their test, they thought the car sucked compared to others they had tested and previous generation Civics.

An opposite scenario occurred with them recently when they decided to not recommend the mildly updated Camry. That choice was because the Camry's reliability data had slid to the point where they weren't willing to recommend a newly redesigned model until it could stand on its own reliability merits.

CR is far from perfect, but their reliability info is based on data, not impressions. They, like anyone else, are entitled to their opinion about impressions and they thought the 2012 Civic sucked. Cars.com thought otherwise, and since it was in the news yesterday, they chose to bring to light their disagreement and refer back to their PREVIOUSLY published review. What's wrong with that?

Enough with the "domestic/import" gestapo crap. Read the reviews, drive the car, and if you like it buy it, and if you don't, don't.

So who has benefited the most from CR's damning the Civic with faint praise?

CR. They are at the very center of public relations maelstrom that brings them something they unwilling to pay money for... advertising.

Brilliant.

Sheth

Exactly. Cr is all about keeping its brand in public. They don't advertise but they make money from subscriptions and they boost interest by being publicity hounds. I've never taken their car ratings seriously because they are biased and they don't explain how they score cars. Apparently this doesn't bother cars.com since they often make reference to cr reliability results. Crs methodology for tabulating and reporting reliability data is seriously flawed and I don't think any third party sources should be reporting that data as if its factually sound.

Cr does whatever they want. For some brands they allow previous model reliability to carry forward, but not for toyota or domestic brands. Several years ago they stopped automatically recommending brand new toyotas after toyota vehicles proved to be less than reliable. Honda, suburu and nissan vehicles still can get recommended when brand new based on reputation. They are a joke.

Hey guys,
Good debate here.

I just want to add that yes, if CR had come out with a similar diagnosis on a car we rated highly, say our Best of 2011, the Kia Optima, we definitely would have posted something about it.

Recently, they said they wouldn't recommend the Ford Explorer due to its MyFordTouch interface. We said similar things in our review about it, but the Explorer can be had in two trim levels without the system and still offers a lot of performance and room and is selling extremely well.

This wasn't about us versus CR. It was the fact that mainstream news shown to millions of people was saying the Honda Civic was no longer a car they should buy.

Since many of those millions rely on Cars.com for their car shopping research we felt it necessary to assure them that we do not feel the same way after our own evaluations.

That's all there is. No conspiracy or bias or love fest etc. We respect all the automakers and wished every model that was on sale was tops in every category. However, they are not and we try to offer our best advice for car shoppers.

Thanks for all the kind words of support and yes, we do listen to all the criticism too.

Sheth

Part of the problem here is this notion tht cr is holier than thou. I can't believe that DT believes cr is so powerful that cr had to comment just for the civic to stay relevant. I once read that an estimated 15% of buyers refers to consumer reports advice. That means 85% do not. If cr was that influential gm and chrysler would've been out of business years ago. In fact, until recently even ford products failed to garner any praise from cr. Cr is one of the only sources out there that continues to rate most toyotas at or near the top of their classes. The market has shown that consumers are increasingly buying domestics and korean cars over toyota and honda products. Civic review aside, cr continues to rate japanese products higher than products from other manufacturers. Cr's claim to fame has been reliabilit ratings but market trends show that people seem to be placing less emphasis on reliabilit legacy when buying a car. If folks start to believe that cars are generally of equal quality cr becomes irrelevant. They are headed that way now and there is no need to defend the civic just because cr doesn't like it. Consumers will buy civic anyway.

benjamin cayabyab

AMEN...

Deutschlieber

Although reliability and resale value may be of concern to a buyer, they are "predictions" and have no basis in a tester's experience with the vehicle. For that reason, they should be mentioned, but not part of the evaluation. Tell us more than comfortable seats and ride. How does it handle? Day to day? In emergency situations? Acceleration? Road holding? Braking? Quietness? Niggles/daily irritations? Innovations? C'mon you can certainly do a better job at rating cars than saying what the expected resale and predictability are.

Deutschlieber,
Please read our review and shootout with exhaustive notes on all those areas.

Belly

Exactly. Cr is all about keeping its brand in public. They don't advertise but they make money from subscriptions and they boost interest by being publicity hounds.
-Publicity hounds? They rate products. They perform a service that the public wants, likes, and "consumes." It is just too bad GM vehicles get a bad rap because if CR rated them better you would love CR. No doubt about it.

Apparently this doesn't bother cars.com since they often make reference to cr reliability results. Crs methodology for tabulating and reporting reliability data is seriously flawed and I don't think any third party sources should be reporting that data as if its factually sound.
-Saying it and showing it are two different things. CR has one of the best methods for showing past reliability and predicting future results. Every car I have had matches their results. Again, if GM cars were rated better Shet would be all over CR for being the best publication on earth.

Belly

Part of the problem here is this notion tht cr is holier than thou.
-Again, saying it and showing it are two different things. No one is saying it is the only source out there. Shet you are like a bad political campaign manager. Trying to attack credibility by making up your own labels and then saying it over and over again.

I can't believe that DT believes cr is so powerful that cr had to comment just for the civic to stay relevant. I
-It was relevant story. That's it. Clearly you think so too or else you wouldn't have posted so much about it. Hah!!

once read that an estimated 15% of buyers refers to consumer reports advice. That means 85% do not.
-Hah! Care to provide at least some semblance of a source for this? No, no. Shet doesn't to have a basis for the crap he talks about.

If cr was that influential gm and chrysler would've been out of business years ago.
-Well they did go bankrupt...

In fact, until recently even ford products failed to garner any praise from cr.
-Not true at all. Ford has for years gotten recommendations from CR. See Ranger, Focus, Escort, Taurus, etc.

Cr is one of the only sources out there that continues to rate most toyotas at or near the top of their classes.
-Not true either. See Edmunds, Car and Driver, Motor Trend, etc. that actually review cars. They all still think Toyota makes some pretty darn good cars (recent gas pedals aside)

Cr's claim to fame has been reliabilit ratings but market trends show that people seem to be placing less emphasis on reliabilit legacy when buying a car.
-Huh? This is BS, or maybe reliabilit is some new rating measure. In anyway, support that could be for this statement might be that the Chevy Cruze is selling well, but fleets, those darn fleets...

If folks start to believe that cars are generally of equal quality cr becomes irrelevant.
-First of all, its a total joke to think that is ever going to be true. But even then there are many consumers out there that like CR style of review and comparison. But if only they would give GM a pass... Shet, Shetty, Shet might like them.


They are headed that way now and there is no need to defend the civic just because cr doesn't like it. Consumers will buy civic anyway.
-Consumers will buy Civic, no doubt. Which is why cars.com talks about it. Which is why Shet can't stand cars.com and the Civic.

Sheth

As noted, reliabiltiy and resale should be footnotes in a review and nothing more. This gen of civic has gotten the benefit of the doubt based on reputation for quality since the execution of the product reeks of mediocrity. I'm sure the civic will be reliable but the bottom line is its a new product and you can't assess future reliability and resale at time of purchase. Its best to deal with the things the car can demonstrate right no. Dave's assertion that the 2nd place civic is far better than the rest of the field doesn't make sense when you consider specs, pricing, performance or value. Civic was ranked lower than focus by car and driver and automobile magazine. Only mt agreed that focus was inferior. The elantra, focus and cruze all have some advantages over civic.

Belly

As noted, reliabiltiy and resale should be footnotes in a review and nothing more.
-As noted, discussed, propounded on repeatedly, these are main issues that consumers look for in a vehicle and should be highlighted. Just because it is not a strong selling point for a GM vehicle is no reason to hide it.

Dave's assertion that the 2nd place civic is far better than the rest of the field doesn't make sense when you consider specs, pricing, performance or value.
-It is clear that everyone considers reliability and resale as part of "value." It is also clear, if you actually read the review of the cars, that there is plenty of support for cars.com's scoring of the Civic and the other cars.

The elantra, focus and cruze all have some advantages over civic.
-That is not saying anything. For example, just because the Cruze's design may appeal to those who are attempting to look like they drive a 1990's economy car from a Korean automaker maybe an advantage to some but not others.

Marty

Congrats Cars.com for standing up for a great vehicle! I have logged 2800 miles now on my 2012 Civic EX-L and agree with your review entirely. CR shows unfair bias in dropping their score over 20% when the 12 model is on par with if not better than the model it replaces.

GTBoy27

C/R has always been huge fans of Toyotta, even as much mentioning the name THREE times in the post that states the Odyssey is a BETTER VAN. All the time that Toyota were crashing and burning their owners they stood by the line as 'recommended' so its not surprising they pull the recommend label from Honda. The real issue isnt that Honda built a 'less' quality vehicle, its that others have risen to the level and perhaps even surpassed the Civic in value. The Forte can be had for less, has better hp, same mileage and BlueTooth/Sirius as STANDARD equipment. That being said C/R was out of line to completely drop the Honda as recomended, with power comes responsibility as to how to use it and they have really gotten full of themselves. The most unfortunate aspect is the sheer number of mindless lemmings that accept C/R's views (read: OPINIONS) as gospel and dont think, test for themselves.

Great job Cars.com, thank you for an honest counter to an obvious ploy for views/relevancy. I think some of the posts above have valid points as to Consumer Reports testing/opinions/biases however the proof is here on the lot. I simply CAN NOT keep the new Civic in stock, aside from the inventory shortages due to recent events which are only part of the demand, the Civic sells as it hits the ground. Yes, there is loyalty that can be pointed to but the car wouldnt sell if it wasnt a great car. Remember Yugo? They made bad cars, folks told their friends not to buy 'em and soon they were gone. The Honda Civic is a great car, in a class with many other great cars.

Roger Smith

We just bought a 2012 Civic for my wife and she loves it. We liked the Hyundai but the ride was to choppy and the nearest dealer was almost forty miles away. The Chevrolet Cruze was lacking in power and some of the interior parts were cheap. This is our first Honda and we look forward to driving it a lot.

artie43

CR sells magazines. If they start misrepresenting the ratings of their reviews, the customers [like myself] will no longer buy their magazine and they will start to lose out. I have never been led astray by CR. You may criticize them all you like, but millions of American consumers rely on their ratings. If you think that CR will tarnish their reputation by misrepresenting their reviews, then you are sadly mistaken or possibly a GM/Chrysler executive. The level of bias by posters on these blogs continues to amaze me. I own a Toyota Sienna and a Honda Ridgeline. Both highly rated products. I will most likely stick with Toyota in the future because of the reliability, low maintenance, etc. The maintenance cost on Honda products are just way too high and their service intervals are just way too frequent. IMO the reviews on autos do not evaluate the hidden costs of service that are very high on some brands of cars/trucks. I hope CR and others will address these items on future reviews.

honda fan

Thank you cars.com for giving the new civic the credit it deserves. I purchased a 2012 civic ex sedan, and could not be mroe pleased. Great gas mileage, excellent reliability history and resale, not to mention low tco costs. Long term, I would be in a honda over the first year of any chevy, ford, or hyundai

AMZ

Let's not forget, CR is the same company who could not recommend the iPhone 4. Judging by the sheer number of record breaking sales, customers disagree with that recommendation just as I predict will happen here.

The Civic is a tried and true vehicle. Competition is great and I'm glad to see more of it. I am sure Honda will continue to provide excellent products just as they have in the past and use both positive and negative reviews to develop even better products.

I thought the Cars.com review was excellent! Keep up the good work.

Joe

No review is complete without taking reliability into consideration. The most depressing thing about buying a car is having it fall to pieces a few years down the road. That is foremost on many people's minds when they look for a new car. I tried all these cars out and went with the Civic EX-L in the end. I honestly don't see what the beef is here. It's a very nice car. The '12 Civic has evolved into a slightly sportier and sleeker Accord. The fit and finish is excellent and it rides very nice for a smaller car.

I do agree somewhat on the merits of the trim level tested in CR. The base models, and the cloth used on the seats in particular, did seem a little chintzy. But the EX-L (leather) is a VERY nice car for the price.

As far as Hyundai goes, sorry, but the junkyards are CHOCK FULL of Hyundais. I'm not about to drop 24 grand on a car that will be on foot in the grave within 5-7 years.

I'll pass...

Record of reliability...?
Cracked (or porous) engine blocks 2006-2008.
Transmissiion problems (natch for many Honda's between 1998-2005+) and Civic's 2001/2002, etc.
Rear tires wearing prematurely (2006/7/8).
Premature brake system wear (2009/10).
Sun visors breaking off anyone?
Thanks, but no thanks.. :)

Yup

I've had nothing BUT amazing experiences with Honda Civics. My parents had one last for over a decade and the only reason it didn't last longer is a wreck caused by an idiot driver. The car still had decent value and because of that my parents got a decent amount from it being totaled to put towards a new car. I now drive a 2012 Civic Lx coupe, and i love the thing so far. I have no complaints. But this is just my input based on my own experiences. It is possible other's have had bad luck with them. As it is possible for one person to hate fords but another to love them exclusively.

d

The Honda Civic is a great small car. Unlike most of the posts here I believe that it is one of the best (along with the Corolla, Focus and Mazda3). Being a young adult I would not buy a car without above average reliability as I try to stick to my "ramen noodle every night budget." I don't understand the hub-bub around the Cruze out of all of the cars I have had my first and only GM vehicle was nothing but trouble.

C0ps

Go test drive one for your self and you wll agree with cars.com. Take a drive to the scrap yard and count how many honda's compared to hyundais, gm or fords. Thank you cars.com for your report and opinions. As for CR, really? You didnt recommend the iphone 4? Really?


Overall, the Civic is still a solid pick in this segment. Yes, it no longer dominates as several rivals have caught up and several aspects of the new Civic have slid back a bit. But it still has much to offer, like a nice handling drive and excellent gas mileage. I suspect its worth will be reflected in solid resale values in a couple of years.

JM

The iPhone 4 had and still has a fundamental problem with the antenna. If you hold the phone and cover a gap in the metal trim, you'll lose your signal and the call will be lost! It is a very major problem! Knowing that, I would never buy an iPhone 4. the fact that Apple is making people pay for the bumper to fix the problem with THeIR product that THEY refuse to fix should tell you enough about them. Honda fanbois= Apple fanbois? would not be surprised...sit back and think of the compromises you need to take in your life because of an Apple/Honda product compared to the competition, and then we'll talk.

C0ps

Jm, I see your one of those guys that read reports and make judgment. Its really to bad that people like you cant acually buy or try a product for your self. If you only had a brain! My whole family owws iphones since release day and not one dropped call. But according to you the phone is such a huge problem that its hard to keep them on the shelves. And up to today there still selling like hot cakes! Acually out selling any other smartphone period.

Honda just like the iphone is a great product, but people like you who sit behind a computer and not acually get out and try the product put them down. Its sad but there will always be people like you in the world.

Peter

Honda started to fall way back in 2000 after they lost their 'special' market edge and gave in to group think.

I've raced a 1990 and 1997 Honda civic for many years and noticed these changes that no longer make the car fun, enjoyable and possibly reliable:

- they ditched the double wish bone suspension (for more leg room) not true since my 90 and 97 civics have more legroom than the current models

- the cars got heavier and more style oriented, rather than focusing on the engineering or the function of the car dictating the style

- the cars got larger and heavier, I think the new Subaru and Hyundai Elentra emphasize mass (or weight) as an enjoyment/fuel economy issue

- they gave up the hatchback that made the ricers and track drivers so much fun

- Strut front suspension, rear solid rear torsion bar...

- they got rid of the low torque, high revving engines, old vs new S2K...

Overall, the problem is two fold, one the car designer is given all the glory of a new car as the engineer toils away making everything work unrecognized. The second problem is the consumers are subjective decisions makers, saying this looks better that, this feels better like that and do not research or understand the mechanics of the vehicle anymore.

Honda, needs to fire all their designers and have the engineers dictate to the new designers how to properly build a car and why. Or at least explain to them that, "the muscular rear arches" don't make a car handle better if all they do is hide a solid rear end that shift like an F150 under load....

Harry

I have a civic 2012 for about 3 weeks now. This is a very good car with good acceleration, mileage and driving experience. Not sure why its getting low ratings from many reviewers. If you do not believe me test drive it and other cars, you will understand instantly. Please note I am not advertising any car; just a true, humble opinion. Thanks

Elle

I purchased a an EX-L 2012 Honda Civic in June 2011. It's great as far as responsiveness and overall driving experience. Mileage is as reported. I tested 6 comparable models and am pleased with my decsion.

Drew

I've owned two Hondas over the last 15 years. Both were bought used. 2 Hondas over 15 years and both made it to 200k with barely any maintenance cost beyond oil changes. I'm proud to be an American but I have to drive new American brands for work. All of them hands down, sound and feel like cars that have 200K miles on them right around the 30k mark. I'll stick with Honda.

Lee

I have had the 2012 Civic EX now for about 1 month, and logged close to 1k miles.

I love the car, great handling, comfortable seating, gas mileage and the I-mid system.

I do not see why all the bad reports from CR.

Now I will agree Honda could have done a better job with the plastic pieces mainly the dash.

That is just one minute thing in the picture.

Thank you Cars.com for posting your opinion.

For those bashing this model, go test drive yourself as readers do not want to see post of those who are only restating other reviews. Go test drive yourself and come to your own opinion.

Interesting, that some commenters are taking you to task for having what they imagine to be a pro-Honda agenda. Oddly, these same folks don't even speculate on whatever biases Consumer Reports might be sporting.

I've been reading CR for over thirty years. Throughout that period they have always posed as calm, Buddha-like masters of objective advice. It's part of their schtick. But every so often, there's a crack in their facade and their somewhat leftish political views shine through. Admittedly, there aren't many areas in the automotive market that afford an opportunity to slant one's opinion to the left, so mainly CR's bias manifests itself as old-lady fussiness about fuel economy.

But if you're a lefty magazine and you want your favorite lefty president to look good, perhaps you will try to find nice things to say about the cars made by the companies that your favorite lefty president has bailed out...?

And lo! We find that the online review of the Chevy Cruze is glowing. What's up with that? CR praising Chevy is some of the scarcest copy in magazine history, right up there with the Nation magazine praising Ronald Reagan. So now all of a sudden Chevies are praiseworthy?

Is *anybody* with experience in owning and maintaining a GM product going to believe for one second that Chevies are better cars than Civics?

Just sayin'. I can't prove there is pro-GM conspiracy going on at CR. But I see no reason for anyone to accuse Cars.com of having a pro-Honda bias, while at the same time holding CR's opinions to be somehow above the fray.

penny del-valle

I love my civic!!!!!!.

We cannot talk about resale and reliability of brand new models. Cars should be compared on their merits but preferably the merits that can be evaluated in real time. Just because of variations in cr rates, we cannot say that it is bad.

Mike

Honda needs to get it together! They destroyed the entire Acura line-up and now we have this mediocre Civic, and the 2012 Accord doesn't look promising. Time to do some market research Honda!

Dee

I own a new 2012 Civic and I love it, it's quiet, it's cabin is great. CR is not the Bible. Ask the folks who drive it everyday if you want to kno the 411.

Jason

I've had my 2012 Civic LX since May, and have so far logged 26,000 miles on it. In that time, absolutely nothing has failed to do exactly what it was supposed to do. I get in, turn the key, put it in gear, and go. I don't care what CR says, I don't care what any other site, blog or person says, I make the monthly payment, so I care about what I think. IMHO, the new Civic is a perfectly acceptable small car, and in 4 years when I sell it with 250,000 miles, it will still be worth about the same as an Elantra with more "average" miles. That's what's important to me.

Honda Driver

CR is a joke. We bought a dishwasher that CR said was the best dishwasher out there and it ended up being a piece of crap that started to fall apart a month of use. When you look at a Civic, how many old ones do you see on the road? Then look and see how many old Escorts are on the road. Same thing is Cavaliers, Rios, Spectras, and other brands. Ive owned nothing but old Hondas and they continue to run and be reliable even with 300k miles on them. And NONE of them are a piece of crap like other brands. Not to mention, Honda knows how to be big on keep alot of parts the same on all of their cars which in turn makes them CHEAPER when it comes to buying that part. I can take the suspension off of a Civic and stick it under an Integra. I can take the motor from a Prelude and drop it into an Accord with NO mods. Can you do that with a Hyundai? NO. Can you do that with a Chevy? Maybe, but not likely. Can you do that with a Ford? HELL NO. Honda keeps stuff engineered that way to provide a badass and reliable vehicle and not to mention SAVE MONEY. I just purchased a 2012 Civic LX sedan and I couldn't be happier with my car. I love the gas mileage and the ride. And when I go to sell it, I will be even happier with the resale value of my car!

ac

Could be a fluke, however, I purchased my 2012 civic ex July of 2011. All oil changes were done at the dealership. Two weeks ago as I was driving and the check oil level light began flashing- i immediately pulled over and called the dealership (about 1.5 miles away). I let them know I could see oil leaking out of the car. The dealer told me to drive the car over- it stopped running about 1/2 way there after the emmisions failure light came on and needed to be towed. By the time the car was taken off the flat bed, all of the oil had drained out. The dealer stated that there was a leaking psi switch, which they replaced, and sent me on my way a few hours later. Three days after this incident my motor was ticking- took to the original dealer that I purchased the car from- they are replacing my short block. All of this is under warranty, however, they are sending a good portion of my motor to honda to investigate the flaw. I had no other problems out of my car prior to this, LOVED it. My car has 14, 000 miles - and I will be trading it in once the motor is replaced. Could be a fluke, but I have lost confidence in the car.

baloney

I think the only reason the civic should be bashed is the price. Stop raising it and everyone will be in love.

I usually do not post comments on blogs, but I mean that this blog really have to! Thanks for a very pleasant reading.

John

Since I have to do a lot of business traveling, I rent cars quite frequently. I try to select something different everytime. I can say that I pretty much tried most of new compact to mid-size cars.

My humble opinion, GM cars still needs fine tuning in their design both interior and mechanical. They make changes quickly between years and honestly the feature that they add looks "added" to the car - without thinking the overall design.

Korean cars interior gadgets are far better than any other brand, but driving it in rain/snow or even cold weather made me worried many times due to cheap sounding motor noise and handling.

Civic and toyotas were OK, not too exciting but comfortable rides.


After trying all those cars, my decision was to buy 2012 civic ex. So far I am happy about my decision.


Don't get me wrong, I've never had any mechanical issues with any rental car brands on the road yet. Mechanical reliability in the early years is probably a wrong thing to look at.

i like the new 2012 civic coupes prior to last years model, because it has a more edge shape to it i don't know, but i also like the 2012 dash better to more too, i kinda gives it a nice futuristic feel.

People cannot be guaranteed of reliability when they buy any car.Particularly GM. But it is good you point this out. It will be remembered you said this.

I have the same opinion with higher than post the author did a fantastic work to collect information and share with us

johnp

Came on here because I was checking up on my car 2012 coupe ex: I love the car - handles great, love the feel, the look - but I just wish it accelerated faster. At high speed is accelerates really quickly, but the 0-60 seems slow. Anyone know if its just me? (I know I should have bought the SI for power :(

JD

This is my 3rd and last Honda Civic I will ever buy. My 2 prior Civics (2002 & 2004) were reliable work horses... My current 2012 Civic Coupe is a piece of junk. At 500 miles the traction control/ABS went out, then at 12K miles the A/C failed. At 17K miles the emission control system failed (a sensor). The car is noisy, the radio is crap (my clock/radio has better sound), the seats are uncomfortable... The car's only saving grace is the gas mileage it gets, but that's about it. The Honda Motor Corp used to put out quality cars, but not anymore...sad, but true. Bye Honda!

jim

I love my 2013 and 2012 civics. I have driven many chevy's over the past 20 yrs. Most of which were junk. Most bought new, most with numerous problems. 1999 Catera junk, 1999 corvette new and junk, 2001 chevy truck numerous problems, 2005 Cadillac STS junk, 2005 Cobalt junk. 2008 corvette junk, I give up on GM two years ago. Ill never buy another. No my civic is not the glam car but damn well worth the penny I love both mine.

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