GM Halts Sales of Saturn Outlook, GMC Acadia
In a significant move, GM has told dealers to temporarily stop selling the Saturn Outlook and GMC Acadia, two all-new crossovers that are immensely important to the automaker. According to a GM release:
“Based on recent learnings from our pre-production test fleet, GM has requested that dealers make two (non-safety) enhancements to all 2007 GMC Acadia and 2007 Saturn Outlook vehicles in their inventory to ensure customer satisfaction."
The company says it has not sold either of the models to retail customers yet, and it wouldn’t provide specifics about what the two fixes are. Cars.com’s Joe Wiesenfelder reviewed the new Outlook last week and found issues with the transmission and acceleration of his test vehicle. Again, we don’t know if those were the issues targeted by this stop order.
There’s no word on when the vehicles will go on sale or if the fix can be easily completed by the dealers. Without more information, we’re hesitant to guess at the impact this will have on initial quality, but it sure won’t look good on the evening news. We’ll post an update as soon as we receive more specifics.
[Breaking! GM Issues "Stop Sale" To Dealers On Saturn Outlook And GMC Acadia, Jalopnik]
Related: Taking on the Saturn Outlook
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It's actually 3 checks- first actually involves lifting up the carpet in the rear cargo area and drilling and installing 9 rivets next to welds in the body and sealing them. The next one is drilling a hole into the three motor mounts to allow water drainage, and the the 3rd is an inspection of the exhaust pipe flex to make sure that it is straight, not crooked. Funny thing is, they don't even explain why the repairs are being completed in the service bulletin. It's simply called a "product enhancement".